Join the FT’s #1 fastest-growing UK research company for 2025 in a brand-new high-impact role. You will drive the operating rhythm of new business sales, building the commercial infrastructure for complex, research-led deals. This is a unique opportunity to create the sales operations playbook from scratch at a rapidly scaling startup.
Commercial Operations Associate at Focaldata.com — AI-native research platform
Focaldata was recently named the FT’s #1 fastest-growing UK research company for 2025, and they are now looking for a Commercial Operations Associate to build their sales engine from the ground up. This isn't just about CRM maintenance; it's a high-impact role where you’ll own the operating rhythm for complex, research-led deals with clients like New Balance and the Gates Foundation. If you have 2-4 years of Sales Ops experience and want a front-row seat to a scaling AI-native startup in London, this is your chance to move from following a playbook to writing one.
Overview
Why this role stands out
Company
Focaldata.com - AI-native research company delivering world-class public opinion data.
Responsibilities
What you will do
- Drive the sales operating rhythm by identifying stalled opportunities, tightening pipeline hygiene, and unblocking deals to increase conversion rates.
- Coordinate complex cross-functional handoffs between Business Development, Research, and Growth teams to ensure seamless proposal delivery.
- Own the quality control of client-facing materials and partner on automation across the HubSpot deal pipeline to remove manual friction.
Candidate profile
Who this is a fit for
- 2-4 years of experience in sales operations, revenue operations, or enablement, preferably within a consultative research, advisory, or agency environment.
- Power user of HubSpot with a proven track record of improving CRM workflows, templates, and reporting for B2B sales cycles.
- Highly organized project manager with the confidence to hold senior sellers accountable and push for process discipline in a fast-paced setting.
What makes it remarkable
Why this role is remarkable
- Work at the FT's #1 fastest-growing UK research company of 2025, serving prestigious clients like New Balance and the Bill & Melinda Gates Foundation.
- Total ownership of a brand-new function where you aren't just following a playbook, but building the commercial infrastructure from the ground up.
- Direct impact on high-stakes, consultative sales cycles alongside a collaborative team of data scientists, engineers, and senior commercial leaders.
Jack & Jill
How Jack & Jill work together
About Jack & Jill
Meet Jack
Jack gets to know what you are great at, what you want next, and makes sure Jill considers you for the right opportunities.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.