Enterprise Account Manager | SaaS Logistics at Raft - AI-driven Logistics Startup

As an Enterprise Account Manager at Raft, you will own the long-term strategic relationships with global logistics giants, including world-top 10 freight forwarders. You will act as a trusted advisor, driving revenue growth through upsells and ensuring clients maximize value from our AI-driven automation platform to transform their manual supply chain processes.

• Cultivate deep, trusting relationships with C-suite executives at enterprise-level accounts, serving as their primary strategic point of contact.
• Develop and execute comprehensive account plans to proactively identify upselling and cross-selling opportunities that align with client growth goals.
• Lead complex contract renewals and negotiations to secure mutually beneficial, long-term agreements while monitoring key account health metrics.

• Proven experience managing and growing high-value accounts within the SaaS or enterprise software space, specifically targeting the logistics or supply chain industry.
• Exceptional communication and negotiation skills with a track record of building influence and rapport with senior stakeholders and executive leadership.
• Strong analytical problem-solving abilities and experience using CRM systems like Salesforce and customer success tools such as Gainsight or Totango.

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• Opportunity to transform a $200B industry with cutting-edge AI automation, backed by $15M from elite investors like the founders of LinkedIn, Twilio, and Shopify.
• Work with a high-growth startup recognized as one of the UK’s most exciting AI companies by Tech Nation and the Mayor’s International Business Programme.
• Direct impact on the global supply chain by managing enterprise accounts for some of the world’s largest freight forwarding organizations.