As an Implementation Manager, you will lead the post-sales journey for marketing teams, ensuring successful platform adoption and technical integration. You will serve as a strategic consultant, guiding customers through campaign creation and aligning our innovative platform capabilities with their top marketing priorities to drive immediate business value and long-term success.
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San Francisco, United StatesNot Disclosed
Implementation / Onboarding Manager at VC-backed marketing tech startup
Are you a martech expert who loves turning new customers into power users? Join this well-funded, San Francisco-based startup as an Implementation Manager and lead the strategic onboarding for high-growth marketing teams. You will bridge the gap between technical integration and creative campaign strategy, helping clients unlock the full potential of a cutting-edge platform. If you thrive in fast-paced environments and enjoy consulting on marketing priorities while driving technical success, this is the perfect opportunity to shape the customer journey at a top-tier VC-backed company.
Overview
Role overview
Company
About the company
VC-backed marketing tech startup
Responsibilities
What you will do
- Lead end-to-end customer onboarding and technical integrations to ensure a seamless platform launch.
- Educate marketing teams on platform features and best practices to maximize user engagement.
- Consult with clients on campaign strategy and execution tailored to their specific marketing goals.
Candidate profile
Who this is a fit for
- Proven experience in martech or a related SaaS field with a focus on customer success or implementation.
- Strong technical aptitude for managing software integrations and explaining complex workflows to non-technical users.
- Exceptional consulting skills with the ability to translate marketing priorities into actionable platform strategies.
What makes it remarkable
Why this role is remarkable
- Work at the intersection of marketing strategy and technical implementation in a high-growth sector.
- Join a well-funded startup backed by top-tier VCs with a rapidly expanding customer base.
- Play a pivotal role in shaping the customer experience and implementation playbook from the ground up.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 14 million jobs daily and introduces you directly to hiring managers.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
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