Senior People Operations Manager at Leading UK hospitality and events operator

As Senior People Operations Manager, you will spearhead a nationwide casual staffing operation for a high-growth hospitality business. Leading an established team of staffing managers, you will oversee recruitment, onboarding, and compliance for hundreds of workers. This hands-on role combines strategic strategy with on-site leadership at major UK sporting venues and events.

Leading UK hospitality and events operator

• Execute nationwide staffing strategies to ensure optimal event coverage while managing recruitment budgets and resource utilization.
• Oversee high-volume recruitment and onboarding cycles, ensuring 100% compliance with health, safety, and legal requirements.
• Act as the senior on-site lead during peak event seasons, managing performance, quality assurance, and real-time problem resolution.

• Proven experience managing full-time teams alongside large-scale casual or seasonal workforces within hospitality or events.
• Exceptional leadership skills with at least 3 years of experience developing talent and managing cross-departmental stakeholders.
• A resilient, hands-on operator who thrives in high-pressure environments and maintains a positive, solution-oriented mindset.

• Lead a high-impact team within a business that has scaled from a small family startup to a major national operator.
• Own the end-to-end people strategy for a massive casual workforce, enjoying significant autonomy and budget control for team development.
• Benefit from a people-first culture featuring private healthcare, performance bonuses, and a unique "Life Gives You Lemons" flexibility scheme.