Join a high-calibre GTM team at the ground floor to build Tunic Pay’s customer success and analytics motion from scratch. You will sit at the intersection of product and data, working directly with major UK banks to lead pilots, analyze adoption patterns, and translate complex data into expansion strategies that stop financial crime.
Commercial Associate at Tunic Pay
Join Tunic Pay, a high-growth fintech startup backed by top-tier investors, as a Commercial Associate. Founded by veterans from Nova Credit and Palantir, Tunic Pay is building the trust infrastructure for real-time payments to stop scams before they happen. In this London-based role, you’ll work directly with the UK’s largest banks to lead pilots and turn data into product strategy.
About this role
Role overview
About the company
Tunic Pay
Tunic Pay stops scams before the money leaves the account. We’re building the trust infrastructure for real-time payments — fixing a broken system that costs consumers and businesses billions each year. Our technology helps banks and payment providers understand complex, heterogeneous payment context so they can make risk decisions informed by more than just how well they know their own customer.
Our platform orchestrates a real-time investigation into every payment, gathering and assessing diverse data to give institutions a holistic view of payment risk. This allows them to detect and block scams like Authorized Push Payment (APP) fraud as they happen. Under the hood, this means solving hard engineering problems in distributed systems, ML inference, and secure data federation — building high-throughput, resilient systems that turn noisy transaction data into real-time trust and risk decisions.
Founded in 2023, we’re already working with some of the UK’s biggest banks to make confidence — not fear — the default in digital payments.
Backed by Flourish Ventures.
What you'll do
What you will do
- Lead pilot programmes with major bank stakeholders, running weekly reviews and synthesizing usage data into clear expansion strategies.
- Act as the voice of the customer by identifying friction points and surfacing structured feedback to shape the product roadmap.
- Dig through messy, multi-source datasets to extract signals and create narratives that drive high-stakes decision-making for partners.
Who you are
Who this is a fit for
- Has 2-7 years of experience in high-rigour environments like strategy consulting (McKinsey/Bain/BCG), investment banking, or BizOps at a high-growth startup.
- Is an analytical powerhouse proficient in Excel, SQL, and BI tools (Tableau/Power BI) with a talent for turning data into compelling stories.
- Possesses entrepreneurial energy and a "radical owner" mindset, thriving in less structured environments where they must build processes from zero.
Why this role
Why this role is remarkable
- Work directly with founders who have previously raised $130M+ (Index, Kleiner Perkins) and built teams of 100+ across three continents.
- Join a Series A pre-empted startup already deployed with the UK’s largest banks and expanding globally to secure 3.6 trillion annual payments.
- Gain massive ownership as a "human accelerant" in a lean team of veterans from Palantir, Monzo, Cloudflare, and Wise.
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