Join a rapidly scaling AI-powered platform revolutionizing eCommerce marketing. As a Customer Success Manager, you'll empower Shopify store owners, driving their growth by optimizing AI-driven campaigns and fostering strong client relationships. This role offers direct impact on product strategy and market expansion, bridging innovative technology with real business results.
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Jack
San Francisco, USA$65k-90k + Equity
Featured roleSan Francisco, USA$65k-90k + Equity
Customer Success Manager at Fast-growing eCommerce AI platform
Ready to disrupt eCommerce marketing? Join a fast-growing AI-powered platform that's empowering Shopify store owners to achieve unprecedented growth. As a Customer Success Manager, you'll be at the forefront of scaling our US operations, directly impacting client success, product strategy, and market expansion with cutting-edge AI technology. This is a unique opportunity to shape the future of automated marketing.
Overview
Why this role stands out
Company
About the company
Fast-growing eCommerce AI platform
Responsibilities
What you will do
- Onboard and manage relationships with 50+ diverse eCommerce brands, ensuring their success from day one.
- Monitor and optimize paid ad campaigns (Google, Meta) to drive measurable ROI for clients.
- Provide crucial market insights to the product team and partner with sales to refine go-to-market strategies.
Candidate profile
Who this is a fit for
- Proven experience running successful Google and Meta campaigns for eCommerce brands.
- Exceptional relationship-building skills, proactive problem-solving, and clear communication.
- Comfortable with design tools and adept at creative troubleshooting for ad campaigns.
What makes it remarkable
Why this role is remarkable
- Directly impact client growth by leveraging cutting-edge AI to transform eCommerce marketing.
- Join a rapidly scaling platform, backed by notable founders and experiencing explosive ARR growth.
- Shape both product development and commercial strategy as the company expands its US market presence.
About Jack & Jill
Meet Jack
Jack gets to know what you are great at, what you want next, and makes sure Jill considers you for the right opportunities.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
Jack