Join Writer Inc. to own the reliability and performance of a mission-critical AI platform serving Fortune 500 giants like Uber and Vanguard. You will architect multi-cloud infrastructure, automate complex operational tasks using Python or Go, and integrate agentic AI tooling into your daily engineering workflow to scale our $1.9B platform.
Infrastructure engineer at Writer Inc.
Writer Inc. is hiring an Infrastructure Engineer to scale the $1.9B platform powering enterprise AI for companies like Uber and Vanguard. Unlike many AI startups, Writer Inc. owns its entire stack, and you'll be at the center of ensuring its reliability and performance across multiple clouds. If you’re an expert in Kubernetes and Terraform who already uses agentic AI tools in your daily workflow to automate complex systems, this is your chance to shape the future of enterprise intelligence.
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Location
New York City, United States
Compensation
$139.8k-$273.7k + Equity
Company
Writer Inc.
Role overview
Writer Inc. (branded as WRITER) is a generative artificial intelligence company based in San Francisco, California that provides a full‑stack, enterprise-grade AI platform designed to help large organizations build and deploy AI applications and agents for mission‑critical work.[1][5] Its platform focuses on “enterprise AI for agentic work,” enabling teams to automate and scale on‑brand, compliant tasks such as content creation, knowledge work, and operations while integrating with existing business systems and enforcing governance, security, and data privacy requirements.[5] Writer offers a fully integrated stack—including foundation models, orchestration, guardrails, workflows, and developer tools—so enterprises can create customized AI agents and applications tailored to their data, style, and policies without sending sensitive data to public models.[1][5] The company serves Fortune 500 and other large enterprises across industries, positioning itself as a secure, centrally managed AI layer that delivers measurable ROI from generative AI in production.[2][3][5]
What you will do
- Own the reliability, performance, and multi-cloud infrastructure for ~100 microservices on Kubernetes across AWS, GCP, and Azure using Terraform and Helm.
- Lead critical initiatives across SRE, DevOps, and Platform engineering, focusing on automating away toil and designing resilient, self-healing systems.
- Drive incident response and post-mortems, tracing failures to root causes to ensure the platform meets the strict 24/7 demands of enterprise customers.
Who this is a fit for
- Brings 5+ years of experience operating large-scale production infrastructure and Kubernetes clusters within a high-growth, fast-paced product company.
- Possesses deep proficiency in Infrastructure as Code (Terraform/Pulumi) and automation programming in Python or Go, with a strong focus on “via negativa” simplicity.
- Already integrates AI-assisted workflows and agentic tooling into their daily shipping process, with clear opinions on where these tools excel and fail.
Why this role is remarkable
- Work at a $1.9B category leader that owns the entire AI stack—from proprietary LLMs to the orchestration layer—rather than just wrapping existing models.
- Join a high-growth environment backed by premier investors like ICONIQ Growth and Radical Ventures, powering mission-critical workflows for companies like Mars and Vanguard.
- Pioneer “AI in workflow” practices, using agentic tools like Claude Code and Droid to compound team throughput and redefine modern infrastructure engineering.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
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What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Writer Inc. wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.