As a Product Engineer at Plain, you will build and shape the next generation of support tooling across the entire stack. You’ll own problems end-to-end—from infrastructure decisions to button copy—shipping high-impact features that are fast, reliable, and delightful. Working closely with founders, you'll help build a product-centric culture focused on elegance.
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Product Engineer (Full Stack) at Plain
Plain is redefining how B2B leaders like Vercel and Cursor handle customer support by building a fast, AI-powered platform that unifies Slack, Discord, and email interactions. As a Product Engineer, you won't just execute tickets; you’ll own features from infrastructure to UI, shipping polished tools that simplify complex workflows. This is a high-agency role for an engineer who cares deeply about craft and wants to work in a fast-moving, product-centric environment. With a competitive salary up to #95k, generous equity, 35 days of leave, and global offsites, it’s a unique chance to shape the future of customer relationships.
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Location
Remote, Europe
Compensation
£75k-£95k + Equity
Company
Plain
Role overview
Software30-50 employees
Plain is a collaborative B2B customer support platform. We’ve raised over $24 million from some of the world’s best investors: Index Ventures and Battery Ventures. We power support for 100's of high-growth companies like Vercel, Cursor, Granola, Raycast, n8n and many more. We do this by being more flexible and extensible than anyone else. With Plain, customers can build any workflow, tool, UI and data model they can dream of - no-code or all-code.
What you will do
- Develop high-impact features end-to-end, involving frontend interfaces, backend logic, and critical infrastructure decisions.
- Collaborate directly with customers to understand their pain points and translate them into elegant, functional product solutions.
- Shape Plain’s engineering culture by contributing to technical standards and improving how the company operates as it scales.
Who this is a fit for
- Proven track record of shipping full-stack features in fast-paced environments, with a strong focus on end-user impact over code abstractions.
- High degree of agency and comfort with ambiguity, thriving in early-stage environments where you proactively identify and solve the most important problems.
- Deep appreciation for product craft, with a desire to build simple, polished tools that solve complex B2B support workflows effectively.
Why this role is remarkable
- Join an early-stage team with significant traction, trusted by industry leaders like Vercel and Cursor to handle their most critical customer interactions.
- Influence the technical and product direction directly, working in a high-agency environment where you are expected to drive momentum and solve problems autonomously.
- Benefit from a culture that values craft and polish, ensuring that the products you build feel simple yet incredibly powerful for the end-user.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Plain wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.