You will lead infrastructure reliability and security compliance for VisioLab’s AI-powered checkout platforms. Managing GCP, Kubernetes, and Terraform, you will ensure high availability during peak stadium traffic. You’ll take full ownership of SOC 2 and ISO 27001 certifications, transforming how the engineering team approaches security, observability, and incident response while scaling globally.
Site Reliability Engineer at VisioLab
VisioLab is revolutionizing the fan experience at major stadiums for the NFL, NBA, and NHL with AI-powered self-checkout technology. From leading SOC 2 certifications to scaling GCP-based Kubernetes clusters, you’ll play a pivotal role in a small, high-impact team. If you want to build resilient infrastructure used across three continents while enjoying a remote-first culture, join VisioLab in Osnabrück or remotely.
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Location
Osnabrück, Germany
Compensation
Not Disclosed
Company
VisioLab
Role overview
VisioLab is an Osnabrück-based startup founded in 2019 that develops AI-powered visual self-checkout systems for the food service industry. It offers the world’s fastest AI self-checkout using iPad cameras to instantly scan products without barcodes, designed for speed and simplicity in settings like company restaurants, campus canteens, sports and entertainment venues, and kiosks. The solutions aim to optimize checkout processes, improve customer experience, reduce labor costs, and support a sustainable food economy through human-centric AI.
What you will do
- Own the reliability, scalability, and observability of production systems on GCP, Kubernetes, and Terraform to handle millions of real-time transactions.
- Lead end-to-end SOC 2 and ISO 27001 compliance efforts, including gap analysis, policy definition, and serving as the primary point of contact for auditors.
- Strengthen CI/CD pipelines and incident response practices using tools like Sentry and incident.io to improve operational readiness across the engineering organization.
Who this is a fit for
- Proven experience leading at least one SOC 2 or ISO 27001 certification from initial preparation to a successful final audit.
- Deep technical expertise in SRE practices, specifically managing production environments on GCP with Kubernetes, Terraform, and automated deployment pipelines.
- Exceptional communication skills with the ability to influence engineering culture and implement security best practices without relying on formal mandates.
Why this role is remarkable
- Direct impact on millions of users across the NFL, NBA, and NHL, building infrastructure that must remain resilient during high-traffic stadium events.
- True ownership of the entire security and compliance landscape, leading SOC 2 and ISO 27001 efforts end-to-end for a fast-scaling Series A startup.
- Join a high-trust, low-politics team of ~25 people where you have direct access to founders and a remote-first culture with occasional travel.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
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If your profile’s a match and VisioLab wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.