As a Sr. Software Engineer (Backend) at Zenarate, you will architect and scale real-time AI voice systems that power lifelike conversation simulations for enterprise contact centers. You'll build low-latency pipelines and microservices using Python and React, integrating cutting-edge LLMs and voice AI to transform how millions of front-line agents are trained globally.
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Sr. Software Engineer (Backend) at Zenarate
Zenarate is hiring a Sr. Software Engineer to build the world's leading AI voice simulation platform. Backed by $18M from Volition Capital and trusted by giants like Bank of America and Verizon, Zenarate is reshaping enterprise training through real-time conversational AI. In this role, you'll tackle deeply technical challenges involving low-latency audio pipelines, WebSockets, and LLM orchestration at scale. If you're a Python expert looking to work on cutting-edge voice AI from India, this fully remote opportunity offers the chance to impact how millions of people are trained globally.
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Location
Remote, India
Compensation
Not Disclosed
Company
Zenarate
Role overview
Zenarate is a leading SaaS provider of AI-powered skill-based learning and development for customer-facing agents. Its AI Coach platform uses natural language AI simulation training to help leading brands develop confident top-performing frontline workers through conversation simulations, role-playing, and performance feedback. The platform serves industries including financial services, healthcare, insurance, telecommunications, technology, retail, and travel, building skills 2x as fast with half the cost.
What you will do
- Architect and scale real-time voice agent infrastructure using WebSocket-based streaming, session management, and low-latency audio/event pipelines.
- Design and maintain microservices in Python (Django/Flask) that integrate with agentic frameworks and voice AI services like Deepgram or ElevenLabs.
- Collaborate with ML engineers and product teams to translate complex business requirements into robust, high-performance APIs for regulated enterprise industries.
Who this is a fit for
- 5-8 years of backend engineering experience with strong proficiency in Python and frameworks like Django or Flask.
- Deep expertise in real-time communication protocols such as WebSockets, WebRTC, or gRPC streaming for high-load simulation workloads.
- Proven track record operating distributed systems on cloud platforms (AWS, Azure, or GCP) using containerization tools like Docker and Kubernetes.
Why this role is remarkable
- Work at the forefront of conversational AI, building real-time systems that orchestrate speech-to-text, text-to-speech, and LLM providers for millions of users.
- Join a high-growth leader backed by $18M in funding from Volition Capital, already serving massive enterprise clients like Verizon, United Healthcare, and Capital One.
- Experience true technical ownership by designing critical low-latency infrastructure while enjoying a fully remote culture that prioritizes well-being and a healthy work-life balance.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
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What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Zenarate wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.