Join an award-winning agency as a senior commercial leader owning the full new business engine. You will work directly with the founders to define market positioning, shape high-value deals, and transition the agency from SEO specialists to broader eCommerce growth partners. This is a quality-over-volume role focused on winning the right long-term clients.
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Business Development Director at Novos
Join the UK’s 5th Best Workplace as a Business Development Director and lead the commercial evolution of a premier employee-owned eCommerce agency. This isn't a volume sales role; it’s a high-impact leadership position where you’ll work directly with founders to win elite D2C brands, shape the agency’s market positioning, and share in the company's success through a unique profit-sharing model. If you have a track record of selling complex digital strategies to CMOs and want the autonomy to build a repeatable, senior-led growth engine from scratch, this is the career-defining move you’ve been looking for.
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Location
London, United Kingdom
Compensation
£90k-£100k base + £140k + OTE
Company
NOVOS
Role overview
Software
NOVOS is an employee-owned eCommerce SEO and Digital PR agency that helps internationally recognized eCommerce brands enhance their organic growth through data-driven SEO and digital public relations.
Founded in 2018 and operated by Statement Group Limited, NOVOS focuses on building healthier, long-term brands by reducing reliance on paid media tactics.
The agency combines strategy and execution to act as an extension of their clients' teams, offering services including technical SEO, content optimized for AI, citation and link building, digital PR, international SEO strategy, conversion rate optimization, and replatforming for eCommerce migrations.
They emphasize a people-first culture, with a team owning 90% of the company via an Employee Ownership Trust, resulting in high accountability and service quality.
Client sectors include diverse eCommerce markets such as apparel, health supplements, and more, with notable clients like Adidas, TALA, and Vitabiotics. NOVOS also focuses on sustainable and ethical brand partnerships and has won numerous industry awards.
What you will do
- Own the end-to-end new business motion including outbound strategy, inbound qualification, and senior-level partnership development across the eCommerce ecosystem.
- Define and maintain the Ideal Client Profile (ICP) and qualification criteria to ensure every deal is well-shaped for the delivery teams.
- Lead high-stakes pitches and commercial negotiations alongside founders, translating complex digital strategies into compelling narratives for C-suite prospects.
Who this is a fit for
- Significant experience in senior business development or commercial leadership roles specifically within a digital agency or consultancy environment.
- Proven track record of selling complex, multi-channel strategy services rather than commodity offerings to CMOs and Heads of eCommerce.
- Deep understanding of the eCommerce landscape, specifically how SEO, digital PR, and paid media intersect to drive retail brand growth.
Why this role is remarkable
- Employee Ownership: Join a unique structure where 90% of the company is staff-owned, offering full financial transparency and a direct annual profit share for every team member.
- Award-Winning Culture: Work for a "Beacon of Excellence" winner ranked 5th in the UK’s Best Workplaces, featuring benefits like unlimited leave and a two-week Christmas closure.
- Strategic Influence: Move beyond commodity sales to lead complex, strategy-led conversations with CMOs and founders at high-growth brands like Osprey, Ruggable, and TALA.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and NOVOS wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.