As a Care Consultant at Match with Care, you will be the human anchor of the matching process, guiding families through sensitive decisions. You’ll manage inbound enquiries, pair families with vetted carers, and maintain a clean pipeline. Working directly with founders, you will shape the company’s growth playbook while delivering reliable support.
Care Consultant at Match with Care
Join Match with Care, a London-based startup founded in 2025 that is revolutionizing elderly care. As a Care Consultant, you will work directly with founders to help families find trusted carers in under 24 hours via a tech-enabled marketplace. We are looking for empathetic, high-urgency individuals with a founder mindset to shape our playbook and scale with us. If you want to solve a meaningful problem and have real ownership, this hybrid London role is for you.
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Location
London, United Kingdom
Compensation
Not Disclosed
Company
Match with Care
Role overview
Match with Care connects families in London with trusted, vetted home carers for elderly care, offering a faster and more cost-effective alternative to traditional care agencies. Our tech driven platform ensures matches with experienced caregivers within 24 hours. We develop innovative AI solutions to help us develop the best carer network in London, and excel at providing high-quality, personalised at-home care solutions, including companionship, personal care, and round-the-clock support.
What you will do
- Guide families through the sensitive decision of finding elderly care with honesty and empathy, managing consultative inbound enquiries without hard-selling.
- Pair families with the right vetted, self-employed carers and provide close support until the placement is fully settled and confident.
- Maintain a clean pipeline of enquiries, identifying friction in the product or process and feeding insights back to the team to optimize growth.
Who this is a fit for
- Possesses a proven track record of hitting targets or clear evidence of high achievement in a fast-paced, high-urgency environment.
- Demonstrates exceptional communication skills and a founder mindset, showing the ability to learn quickly and take proactive ownership of tasks.
- Has the emotional intelligence to handle sensitive conversations with families and carers, and holds the right to work in the UK while based in London.
Why this role is remarkable
- Join an early-stage startup founded in 2025 where you work directly with the founders to build the company’s operational playbook from the ground up.
- Solve a deeply personal and stressful problem by replacing slow, expensive traditional agencies with a tech-enabled marketplace that provides care matches in under 24 hours.
- Transition from an intensive in-office onboarding to a flexible hybrid working arrangement in London, enjoying high ownership and clear paths for career scaling.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Match with Care wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.