As Community Lead at Judge.me, you will architect a thriving ecosystem for e-commerce operators. You will transition a fast-growing community of 500+ members into a self-sustaining accelerator. This individual contributor role involves hosting live sessions, creating native content, and organizing global meetups to deepen engagement and turn merchants into brand advocates.
Community Lead at Judge.me
Join Judge.me, the world's leading Shopify review platform, as a Community Lead. Powering $100B+ in GMV for 700,000 merchants, Judge.me is a profitable, bootstrapped success story headquartered in London. In this high-impact individual contributor role, you will architect a thriving ecosystem for e-commerce operators, turning a fast-growing group into a premier business accelerator. You'll host live events, run global meetups, and leverage cutting-edge AI tools like Claude Code to scale engagement. If you have 6+ years of experience and are ready to own a community strategy end-to-end, this is your chance to build something truly remarkable.
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Location
London, United Kingdom
Compensation
£60k-£80k
Company
Judge
Role overview
Technology, Information and Internet
[Our Mission: Fixing Trust in Commerce]
For a decade, we’ve been on a mission to close the Trust Gap — commerce’s most expensive problem in a world where distance and digital interfaces separate buyers and sellers, we’re building the definitive trust infrastructure that enables global trade to flourish.
We recognise that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Every improvement we deliver unlocks new transactions that previously wouldn’t have happened.
[Our Impact Today]
- Shopify’s #1 Review Solution with 29k+ five‑star merchant reviews
- Global scale: used by 600,000+ shops across 140+ countries
- 70M+ orders processed monthly, generating 2M+ verified buyer reviews
- 40% YoY organic growth, achieved without paid marketing or sales teams
What you will do
- Design and host live community moments, including webinars, AMAs, and in-person merchant meetups to drive high-value engagement and connection.
- Produce community-native content, including discussion prompts, newsletters, and event copy, acting as the primary voice for the merchant audience.
- Identify and champion e-commerce operators and influencers to create a network of contributors who lead and inspire the broader membership.
Who this is a fit for
- Has over 6 years of experience building and scaling engaged online communities from early-stage growth to significant global scale.
- Possesses exceptional confidence in live hosting, capable of moderating panels or running webinars for professional audiences without hesitation.
- Demonstrates a deep understanding of the e-commerce landscape and operator experience, ideally having run a DTC store or managed personal brand audiences.
Why this role is remarkable
- Own the strategy and execution of a flagship community for the world’s #1 Shopify review solution, impacting over 700,000 merchants globally.
- Join a rare, high-growth business that is bootstrapped and profitable, ensuring long-term stability and a focus on customer value over investor demands.
- Influence the future of work by integrating advanced AI tools like Claude Code into your daily marketing and community management workflows.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Judge wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.