Role overview

As the first Growth Operations Lead at Gigs.com, you will build the foundational operating system for the Growth team. Reporting to the VP of Growth, you will bridge the gap between strategy and execution, owning the RevOps stack, operating cadence, and team enablement to turn individual high performance into a unified machine.

Gigs

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Telecommunications130 employees

Gigs, Inc. is a technology company that provides a telecom-as-a-service platform, enabling businesses to launch their own branded wireless mobile services through a white-label solution or API integration. It offers an operating system for embedded telecom, automating connectivity, payments, OSS/BSS, taxes, and compliance, partnering with fintechs, device makers, and networks like Vodafone and AT&T.

What you will do

Own the end-to-end RevOps stack, ensuring HubSpot, Notion, and Linear function as a connected system that surfaces real-time growth metrics and actionable insights for leadership.
Design and lead the growth operating cadence, including annual planning, quarterly goal-setting, and AI-enabled standing forums such as pipeline reviews and leadership syncs.
Develop and maintain the Growth Handbook and enablement playbooks for GTM, Partner Management, and Implementation to drive consistency, improve onboarding ramp times, and institutionalize team knowledge.

Who this is a fit for

Has 6+ years of hands-on experience in Revenue or Growth Operations at high-growth B2B companies, with deep expertise in managing HubSpot as a system of record.
Is an AI-native professional who defaults to using automation and LLMs to accelerate workflows and possesses strong analytical instincts for building complex capacity and forecasting models.
Demonstrates the ability to influence cross-functional leaders in Finance, Legal, and Product, while thriving in an ambiguous, fast-paced environment that demands both strategy and execution.

Why this role is remarkable

You are the first person to own this function, offering a unique opportunity to design and build the growth infrastructure from the ground up at a rapidly scaling series B startup.
Backed by nearly $100 million from top-tier investors like Ribbit Capital and Google, Gigs.com is tackling massive technical and regulatory challenges in the global telecom space.
Work alongside a high-caliber team of “business athletes” from Stripe, Airbnb, and Shopify in a culture that prioritizes speed, ownership, and first-principles thinking.

How Jack & Jill work together

I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

Growth Operations Lead at Gigs