As Head of eCommerce, you will own the end-to-end B2C booking funnel and growth engine. Reporting to the CEO, you will have full autonomy to audit the tech stack, optimize conversion through rigorous A/B testing, and scale direct-to-consumer revenue alongside expanding airline partnerships. This hands-on role balances high-level strategy with granular execution.
Head of eCommerce at Airportr Technologies Limited
Airportr Technologies Limited is seeking a Head of eCommerce to own their B2C growth engine and booking funnel. Reporting directly to the CEO, you will have full autonomy to audit the tech stack, lead product merchandising, and build a high-converting, personalized experience for travelers. This is a rare chance to shape the direct-to-consumer strategy of a scaling platform that is fundamentally changing how the world travels.
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Location
London, United Kingdom
Compensation
£90k
Company
Airportr Technologies Limited
Role overview
Founded in 2012 and based in London, UK, Airportr operates as a business-to-business-to-consumer (B2B2C) service platform providing smart baggage solutions for airlines and airports, including luggage collection, check-in, and delivery services to enable contactless, bag-free travel experiences.
What you will do
- Architect and optimize the booking experience to drive high conversion rates across diverse European markets with localized digital journeys.
- Own the complete eCommerce stack, CRM strategies, and digital marketing spend, focusing on lifecycle automation to drive repeat bookings.
- Lead a structured, data-driven experimentation program to improve key metrics like bounce rates, CAC, and long-term customer lifetime value.
Who this is a fit for
- Proven experience owning a transactional B2C funnel end-to-end, with a track record of driving significant improvements in checkout UX.
- Analytical leader fluent in funnel data, P&L management, and structured A/B testing within a fast-paced scale-up environment.
- Commercial operator who understands the nuances of the European travel market and can tailor product merchandising to different cultural audiences.
Why this role is remarkable
- Full autonomy to shape and own the entire B2C eCommerce function from the ground up at a Series A scale-up.
- High-impact visibility with a direct reporting line to the CEO, influencing the core product that powers global airline partnerships.
- Unique greenfield opportunity to build the direct-to-consumer growth engine as the company expands across European and international markets.
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Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Airportr Technologies Limited wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.