As the first point of contact at Harley Street Fertility Clinic, you will provide a warm, professional welcome to patients on an emotional journey. You’ll manage enquiries with empathy, handle payments accurately, and maintain meticulous records. This meaningful role ensures every patient feels valued and supported in a high-end clinical environment.
Receptionist at Harley Street Fertility Clinic
Join Harley Street Fertility Clinic as a Receptionist and become the welcoming face of a prestigious institution dedicated to helping people build families. Located in the heart of London’s medical district, this role offers the unique opportunity to make a profound impact by providing compassionate support to patients during their fertility journey. You will work in an elegant, state-of-the-art facility with a supportive, close-knit team that values professional growth. With a starting salary of £26,000 and a desirable Monday to Friday schedule—no evenings or weekends—this is a rare chance to combine high-end customer service with truly meaningful work.
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Location
London, United Kingdom
Compensation
£26k
Company
Harley Street Fertility Clinic
Role overview
Harley Street Fertility Clinic is a London-based fertility clinic that provides fertility assessments, treatments, and patient support services. Its website describes it as a leading fertility clinic offering world-class fertility treatments and expert care, and its materials emphasize advanced science, experienced fertility consultants, and a personal approach to helping patients become parents.
What you will do
- Serve as the welcoming face of the clinic, greeting and guiding patients with grace, empathy, and professional efficiency.
- Manage patient enquiries and payment processes with high precision, ensuring a seamless experience from arrival to departure.
- Collaborate with clinical staff to maintain meticulous patient records and ensure the smooth day-to-day operations of the facility.
Who this is a fit for
- At least 2 years of experience in high-end customer service, such as hospitality, retail, or premium clinical environments.
- Exceptional interpersonal skills with the ability to remain composed and compassionate when supporting patients through sensitive or emotional situations.
- Strong organizational abilities to prioritize tasks effectively in a fast-paced setting while maintaining attention to detail in record-keeping.
Why this role is remarkable
- Meaningful impact: You are the calming presence for patients undergoing life-changing fertility treatments in a world-renowned medical district.
- Work-life balance: Enjoy a permanent, full-time schedule with no evenings or weekends, working Monday to Friday from 08:00 to 16:30.
- Prestigious environment: Work within an elegant, state-of-the-art clinic alongside a close-knit, supportive team committed to excellence and professional growth.
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If your profile’s a match and Harley Street Fertility Clinic wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.