As the operational anchor of the business, you will own the clinic’s operational and financial performance, focusing on scaling efficiently while maintaining high service levels. You will lead clinical operations, manage the prescriber network, and partner with tech teams to optimize the end-to-end digital patient journey from enquiry through to long-term repeat care.
Clinic Operations Director at Curaleaf Clinic
Join Curaleaf Clinic, the UK’s leading provider of specialist medical cannabis care, as their Clinic Operations Director. This pivotal leadership role puts you at the helm of a modern, vertically integrated healthcare model, where you’ll own the operational P&L and scale clinical operations across the UK. You’ll manage a professional prescriber network, optimize the end-to-end digital patient journey, and work alongside the Chief Medical Officer to ensure clinical excellence. If you have experience scaling CQC-regulated telehealth services and managing complex clinical workforces, this is your chance to shape a rapidly growing sector.
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Location
United Kingdom
Compensation
Not Disclosed
Company
Curaleaf Clinic
Role overview
Alternative Medicine, Health Care800+ employees
Part of Curaleaf International, Curaleaf Clinic is one of the UK’s largest medical cannabis clinics and remains one of the highest-rated services in the sector. Offering consultations for a range of conditions where there is evidence for the use of medical cannabis, Curaleaf Clinic is dedicated to improving access to medical cannabis for patients.
What you will do
- Manage clinical operations and prescriber capacity, including the recruitment, onboarding, and performance of the consultant network to meet patient demand.
- Oversee the multidisciplinary team (MDT) process and patient support operations to ensure seamless delivery from initial consultation to repeat prescriptions.
- Collaborate with the product and technology teams to drive digital self-serve adoption and reduce operational friction across the online patient journey.
Who this is a fit for
- Extensive experience in regulated healthcare operations, specifically within CQC or GPhC registered environments and specialized telehealth or digital health models.
- Proven track record managing complex clinician networks and multidisciplinary teams, moving beyond simple contact center operations to professional workforce planning.
- Strong financial acumen with direct accountability for operational P&L levers, budget adherence, and translating complex clinical pathways into scalable SOPs.
Why this role is remarkable
- Direct operational ownership: You will lead the operational P&L and build the scaling model for a leader in a rapidly growing, regulated healthcare sector.
- Vertically integrated impact: Work across a unique model combining clinic, pharmacy, and laboratory operations to shape the future of specialized medical care.
- Strategic leadership: Partner directly with the UK & Nordics Managing Director and Chief Medical Officer to influence clinical governance and digital transformation.
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If your profile’s a match and Curaleaf Clinic wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.