As an Operations Associate, you will build and own the operational backbone of this fast-growing climate-tech startup. You’ll manage end-to-end customer onboarding, ensure billing accuracy, and maintain high-quality metering data. Working closely with founders and engineers, you’ll automate repetitive processes to create a scalable platform that accelerates the transition to renewable energy.
Operations Associate at Volter
Volter is building the "Octopus Energy for industry," and they need an Operations Associate to build their operational engine from scratch. Backed by Transition, Seedcamp, and Neptunia Invest, this London-based climate-tech startup is simplifying renewable energy for businesses. If you have 3-5 years of ops experience, a love for automation, and want to work directly with founders who’ve scaled multi-billion dollar companies, this is the role for you. You'll own everything from onboarding to billing while building the tech-driven tools that will power the future of B2B energy.
Want to apply for this role?
Jack finds you jobs at companies like Volter. Talk to Jack to get considered for roles that fit what you're great at.
Location
London, United Kingdom
Compensation
Not Disclosed + Equity
Company
Volter
Role overview
Volter is on a mission to make energy cheaper, cleaner and simpler for businesses everywhere.
Volter is a London-based top-tier climate VC-backed B2B energy tech platform. The energy transition is a huge and vital opportunity, but it’s currently too difficult for commercial & industrial companies to achieve. Historically, the energy industry has been too opaque, complex and lacking in trust. We’re fixing that. We aim to be the “Octopus Energy for industry”: a modern tech platform providing new renewable energy products with radical transparency, accelerating deployment of renewables and helping customers cut costs and carbon without complexity.
What you will do
- Own the end-to-end customer onboarding journey, from contract setup and account registration to managing site details and ensuring successful go-lives.
- Manage precise billing cycles and metering data quality, investigating exceptions and coordinating with industry parties to resolve data flow issues.
- Collaborate with product and engineering teams to identify manual bottlenecks and implement automation tools that allow operations to scale efficiently.
Who this is a fit for
- Has 3-5+ years of experience in operations, billing, or customer success roles, ideally within UK energy, fintech, or another complex B2B utility sector.
- Possesses an analytical mindset with strong attention to detail and proficiency in handling complex datasets to find root causes and process improvements.
- Exhibits a “builder” mentality with a bias for action and experience using automation tools or low-code platforms to streamline repetitive workflows.
Why this role is remarkable
- Join a high-growth climate-tech startup at the ground floor, working directly with founders who have previously scaled businesses to multi-billion dollar valuations.
- Backed by top-tier investors including Transition, Seedcamp, and Neptunia Invest, Volter is disrupting the opaque £20bn+ commercial energy market with a tech-first approach.
- Have significant autonomy to design, build, and automate core operational processes rather than just running them, with high growth potential as the company expands.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Volter wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.