You will take full ownership of the Quality Assurance department, redesigning manual processes from first-principles to build a data-driven, automated operation. Reporting to the COO, you will lead a team through this transformation, using SQL to unlock insights and scaling your impact across multiple departments as the business expands internationally.
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Strategy & Operations - Department Owner at Lendable
Stop recommending and start owning. Lendable, the £3.5bn fintech unicorn backed by Goldman Sachs, is looking for a Strategy & Operations leader to take over their QA department and rebuild it from the ground up. This isn't a slide-deck role; you'll roll up your sleeves, use SQL to drive decisions, and lead a team to transform manual processes into a scalable, AI-first operation. If you're a high-performer from consulting or a top-tier startup ready for genuine P&L-style ownership and direct COO exposure, this is your next career-defining move.
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Location
London, United Kingdom
Compensation
Not Disclosed + Equity
Company
Lendable
Role overview
Finance500-1000 employeesLondon, United KingdomGrowth (VC-backed)
Lendable is a leading London-based fintech on a mission to help people access credit and save money using cutting-edge technology.
Founded in 2014, we use AI and data science to make loans simple, fast, and fair - offering instant decisions and transparent terms.
With a focus on simplicity, responsibility, and innovation, we help thousands of UK customers get affordable credit, supported by a dedicated and diverse team.
Backed by Ontario Teachers’ Pension Plan (Teachers’ Innovation Platform), Balderton Capital, FMO, Waterfall Asset Management, Goldman Sachs Growth.
What you will do
- Audit and redesign the Quality Assurance function, replacing legacy manual workflows with scalable, automated systems and AI-driven processes.
- Perform hands-on data analysis using SQL to identify operational bottlenecks and deliver insights that improve customer outcomes.
- Manage and upskill a cross-functional team, leading them through significant organizational change and operational transformation.
Who this is a fit for
- Proven track record of owning and executing complex operational projects in fast-paced environments like Tier-1 consulting or high-growth startups.
- Advanced analytical skills with professional proficiency in SQL to pull and interpret complex datasets independently.
- Exceptional stakeholder management skills with the ability to influence Product, Engineering, and Compliance leaders up to the C-suite level.
Why this role is remarkable
- Direct ownership of a core business function with a mandate to rebuild it from scratch rather than just providing strategic advice.
- Join a highly profitable unicorn valued at £3.5bn and backed by premier investors like Goldman Sachs, Balderton, and Ontario Teachers’ Pension Plan.
- High-visibility role with direct exposure to the COO and senior leadership, offering a rapid career trajectory into broader operational leadership.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Lendable wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.