As the VP/Director of Operations at StrataBlue, you will build the operations function from scratch to transform agency chaos into streamlined systems. You will own client delivery workflows, SOPs, and commercial accounts while driving revenue growth. This senior leadership role offers a direct path to COO for a high-agency builder.
VP/Director of Operations at StrataBlue
StrataBlue is looking for a high-frequency VP/Director of Operations to lead their transition into an AI-first digital marketing powerhouse. If you have 7+ years of agency experience and a builder's mindset, this is your chance to build systems from scratch and secure a clear path to COO. Based in Canada or Latin America, you will drive revenue and implement AI-native workflows to scale the agency toward $10M+ in revenue alongside the founder.
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Location
Remote (Eastern Time Zone), Canada/LATAM
Compensation
$90k + Bonus
Company
StrataBlue
Role overview
Technology and Consulting
StrataBlue is an AI systems and consulting firm that helps service operators become AI-native. We work with growth-driven businesses across home services, outdoor services, and multi-location medical practices to turn AI from a buzzword into real, measurable outcomes. We don’t hand off decks and disappear. We diagnose, build, and operate alongside our clients using our BRAVE methodology. Voice agents. Automation. Sales coaching. CRM intelligence. Training baked in. Results you can see on the P&L
What you will do
- Architect and implement end-to-end operational systems, including client delivery workflows, internal SOPs, and onboarding processes to replace existing manual chaos.
- Manage commercial accounts and drive revenue conversations, holding cross-functional teams accountable for delivery excellence and account expansion goals.
- Integrate AI-native tools and automation into the agency’s core infrastructure to maximize productivity and maintain a competitive edge in the digital marketing landscape.
Who this is a fit for
- Brings 7-10+ years of hands-on operations experience specifically within a digital marketing agency or professional services firm, with a proven track record of scaling to $10M+.
- Exhibits a “builder” mindset with the ability to create systems from scratch and a history of personally leading high-stakes commercial revenue conversations.
- Resides in an Eastern Time Zone (Canada or Latin America) and possesses exceptional English communication skills suited for high-level client-facing interactions.
Why this role is remarkable
- Direct path to COO: You are not just managing an existing system; you are building the operational foundation for an agency scaling toward $10M+ revenue.
- AI-First Culture: Work at the forefront of marketing innovation, leveraging AI tools and automation to create high-frequency, modern workflows that redefine agency efficiency.
- Senior Leadership Impact: Partner directly with the founder to shape organizational strategy, internal systems, and commercial growth with full ownership and autonomy from day one.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and StrataBlue wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.