As the Founding Product Lead, you will define the technology engine for a portfolio of customs brokerages. You’ll embed with operators to map complex manual workflows and design AI-driven tools that 10x efficiency. This is a hands-on role building the product vision from the ground up for an industry ripe for disruption.
Founding Product Lead at Unusual Customs
Unusual Customs is transforming global trade by acquiring customs brokerages and supercharging them with AI-native technology. Led by serial founders—including a former EQT Ventures partner—and backed by respected investors, they are building a senior HQ team to replace legacy paper processes. As Founding Product Lead, you will own the product vision from the ground up, embedding with operators to design tools that 10x efficiency. Unlike typical startups, you have a built-in distribution model: your tech is deployed across every business Unusual Customs acquires. Join a high-impact team building the technology engine for an entire portfolio of global businesses.
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Location
Remote, Europe
Compensation
Not Disclosed + Equity
Company
Unusual Customs
Role overview
Logistics & Supply Chain
Unusual Customs buys independent customs clearance agencies and supercharges them with technology. The company focuses on helping customs clearance businesses thrive, modernize, and scale through improvements in people, process, and technology, rather than stripping businesses down.
What you will do
- Embed directly with customs brokers to map operational workflows, identifying specific friction points and opportunities for automation.
- Prototype and iterate on AI-native tools that simplify complex declaration filings, compliance checks, and shipment tracking processes.
- Collaborate with the CTO and engineering team to convert validated prototypes into robust, production-ready software for global deployment.
Who this is a fit for
- Has 8-10 years of product management experience, specifically building productivity, workflow, or internal tooling products from zero to one.
- Possesses a strong eye for UI/UX with a focus on removing friction and maximizing operator efficiency in complex environments.
- Demonstrates an intense curiosity for operational processes and a bias for action, comfortable shipping and iterating in a fast-paced environment.
Why this role is remarkable
- You have a built-in distribution model where your product is deployed across every brokerage the company acquires, ensuring immediate, measurable impact.
- Work directly with serial founders, including a CEO who scaled a unicorn and was a Partner at EQT Ventures, in a high-impact, senior HQ team.
- Disrupt a legacy industry responsible for trillions in trade that currently relies on paper-heavy processes and decades-old systems using modern AI.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
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Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Unusual Customs wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.