Join a high-growth startup at the intersection of hospitality and fintech as a 360 Account Executive. You will own the full sales cycle, from prospecting to closing, targeting everything from independent venues to large enterprise groups. With new UK tipping legislation driving urgent demand, you will sell a category-defining compliance and reward solution.
Account Executive at Grateful
Join a category-defining startup that hit 400% YoY growth and just raised a £1.5M seed round to fix hospitality rewards. With new UK legislation making their platform a 'must-have' for compliance, this is a rare 360 Account Executive role where you own the full cycle and benefit from massive market tailwinds. If you have 3-5 years of SaaS closing experience and want a role with uncapped commission and a team that hit 100% of their 2025 quota, this is the perfect time to join their 22-person team in London.
About this role
Role overview
About the company
Grateful
Calculus Capital-backed hospitality fintech transforming gratuity and compliance management
Backed by Calculus Capital.
What you'll do
What you will do
- Own the end-to-end sales cycle including outbound prospecting, discovery, demoing, and closing deals ranging from £3k to £50k+ ACV.
- Apply SPICED and MEDDICC methodologies to navigate complex multi-stakeholder deals and maintain high-velocity movement across the pipeline.
- Build and manage your own top-of-funnel using a modern tech stack including Clay, Lemlist, Fullenrich, and HubSpot to land high-value accounts.
Who you are
Who this is a fit for
- 3-5 years of experience in a full-cycle B2B SaaS closing role, specifically within HR, payroll, or workforce management technology sectors.
- Proven track record of consistent quota attainment and the ability to build a pipeline from scratch without relying on SDR support.
- Strong commercial maturity with the ability to present business cases to CFOs of multi-site enterprise groups and General Managers of independent sites.
Why this role
Why this role is remarkable
- Significant tailwinds driven by the Employment (Allocation of Tips) Act 2023, making this solution a non-negotiable requirement for every UK hospitality operator.
- Exceptional traction including 400%+ year-on-year growth, 65,000+ active workers on platform, and a successful £1.5M seed round from Calculus Capital.
- High-earning potential with a transparent, uncapped commission structure (16% on outbound) and a team that achieved 100% quota attainment in 2025.
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