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Account Manager at Fleek

As an Account Manager in our London HQ, you'll own a high-growth customer portfolio and leverage AI-native tools to scale the global supply chain for vintage clothing. We’ve already saved 9 million items from landfills and are tripling in size year-over-year. If you’re an entrepreneurial builder with an AI-first mindset ready to drive massive impact in a fast-moving marketplace, this is your chance to own your numbers and shape the future of sustainable commerce.

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Fleek

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Location

London, United Kingdom

Compensation

Not Disclosed

Company

Fleek

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Role overview

You will own and scale a portfolio of marketplace customers, including vintage stores and enterprise buyers, driving 10-20% month-on-month growth. By leveraging AI-powered workflows and deep commercial insight, you’ll solve operational pain points and increase wallet share to help fix the world's broken fashion supply chain.

Technology100 employees

Fleek is a global online marketplace specializing in wholesale second-hand fashion. The platform connects retailers and resellers with verified vintage wholesalers around the world, making it easier to source high-quality used clothing in bulk. Fleek addresses the fragmented and often offline supply chain of vintage apparel by providing a transparent, secure, and scalable solution for both buyers and sellers. Founded in 2021, Fleek serves thousands of resellers and retailers in over 70 countries, moving millions of vintage clothing items from a vast network of wholesale suppliers. The company is backed by prominent investors, including Y Combinator, and has raised significant funding to expand its market reach and technical capabilities.

What you will do

  • Drive 10-20% monthly growth in retention and wallet share for a portfolio of customers spending £5k-£15k+ monthly.
  • Build and implement AI-powered workflows to automate repeatable tasks and scale your ability to manage high-quality account relationships.
  • Collaborate cross-functionally with product and ops teams to translate customer feedback into platform improvements that resolve delivery and stock visibility issues.

Who this is a fit for

  • At least 2 years of experience in a commercial or account management role within an early-stage, high-growth startup environment.
  • Demonstrated AI-first mindset with recent experience building AI tools or automated workflows to enhance day-to-day operational efficiency.
  • Entrepreneurial resilience and systems-thinking ability to thrive in ambiguous environments where processes are still being defined and optimized.

Why this role is remarkable

  • Direct impact on sustainability by building the infrastructure to save millions of garments from landfills through a high-growth B2B marketplace.
  • Backed by top-tier investors like a16z and Y Combinator, Fleek has tripled in size annually and recently secured Series B funding.
  • Exceptional ownership opportunity to design AI-first account management processes and work directly with founders in a fast-paced, Shoreditch-based team.

How Jack & Jill work together

Jack
I get to know what you’re great at, then find roles you’d never find yourself.
Jill
I recruit from Jack’s network and make the intro when I spot a great match.
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Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.

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What happens next?

Jack’s an AI agent for job searching and career coaching. He works for you.

Jill is the AI recruiter working for the company. She recruits from Jack’s network.

If your profile’s a match and Fleek wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.

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