Join the FT’s #1 fastest-growing UK research company for 2025 in a brand-new high-impact role. You will drive the operating rhythm of new business sales, building the commercial infrastructure for complex, research-led deals. This is a unique opportunity to create the sales operations playbook from scratch at a rapidly scaling startup.
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Commercial Operations Associate at Focaldata
Focaldata was recently named the FT’s #1 fastest-growing UK research company for 2025, and they are now looking for a Commercial Operations Associate to build their sales engine from the ground up. This isn't just about CRM maintenance; it's a high-impact role where you’ll own the operating rhythm for complex, research-led deals with clients like New Balance and the Gates Foundation. If you have 2-4 years of Sales Ops experience and want a front-row seat to a scaling AI-native startup in London, this is your chance to move from following a playbook to writing one.
About this role
Role overview
About the company
Market ResearchLondon, United KingdomPre-Seed (VC-backed)
Focaldata is an AI-driven consumer insight and market research platform based in London, UK. The company combines proprietary research technology with expert researchers and advanced artificial intelligence to automate and streamline quantitative and qualitative data collection, survey research, and analysis. Focaldata's platform enables organisations—including leading brands, political organisations, and agencies—to run rapid consumer research, uncover actionable insights, and make data-driven decisions for marketing, product development, strategy, and policy. Their scalable services include brand tracking, audience profiling, policy insights, and political polling. Focaldata is recognised for combining human expertise with automated research and has delivered impactful studies for elections, brands, and social research, serving over 100 clients across more than 130 markets.
Backed by Tech Nation Upscale, Galvanise Capital.
What you'll do
What you will do
- Drive the sales operating rhythm by identifying stalled opportunities, tightening pipeline hygiene, and unblocking deals to increase conversion rates.
- Coordinate complex cross-functional handoffs between Business Development, Research, and Growth teams to ensure seamless proposal delivery.
- Own the quality control of client-facing materials and partner on automation across the HubSpot deal pipeline to remove manual friction.
Who you are
Who this is a fit for
- 2-4 years of experience in sales operations, revenue operations, or enablement, preferably within a consultative research, advisory, or agency environment.
- Power user of HubSpot with a proven track record of improving CRM workflows, templates, and reporting for B2B sales cycles.
- Highly organized project manager with the confidence to hold senior sellers accountable and push for process discipline in a fast-paced setting.
Why this role
Why this role is remarkable
- Work at the FT's #1 fastest-growing UK research company of 2025, serving prestigious clients like New Balance and the Bill & Melinda Gates Foundation.
- Total ownership of a brand-new function where you aren't just following a playbook, but building the commercial infrastructure from the ground up.
- Direct impact on high-stakes, consultative sales cycles alongside a collaborative team of data scientists, engineers, and senior commercial leaders.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
How does this work?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If it’s a match and the company wants to meet you, they’ll make the intro. In the meantime, if you’d like, Jack will send you excellent alternatives.