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Commercial Relations Manager – EU & UK at Scarlet

Join the only accredited organization in Europe specializing in AI medical device certification. Backed by Creandum, this venture-funded team is building the infrastructure for the future of healthcare. As the Commercial Relations Manager, you'll own the ecosystem of consultants and lawyers who drive the industry, earning trust with senior stakeholders to ensure the best medical AI reaches patients safely. If you are a high-EQ relationship builder ready to shape a new market from the ground up in a high-growth London office, this is a career-defining opportunity to facilitate a healthcare revolution.

About this role

Role overview

You will accelerate the growth of a world-class industry-engagement function by building deep connections with regulatory consultants, lawyers, and eQMS providers. As a key representative in a complex ecosystem, you’ll ensure these stakeholders trust and advocate for this category-defining platform, ultimately facilitating the safe transition of innovative medical AI to patients across Europe.

About the company

Scarlet

Scarlet

Software

Scarlet certifies AI products on behalf of governments.

Today, Scarlet specialises in the certification of software and AI as medical devices (SaMD and AIaMD). As the only Notified Body in Europe specialising exclusively in certifying software and AI, Scarlet accelerates the transition to universally accessible healthcare by enabling manufacturers to certify their medical devices efficiently and make frequent software releases. Scarlet provides dual UK and EU market access.

What you'll do

What you will do

  • Build and manage a robust network of third-party advocates, including regulatory consultants and legal advisors, ensuring they have the knowledge to recommend the platform.
  • Represent the organization at major industry events across the EU and UK to drive awareness and adoption of new AI certification standards.
  • Collaborate with Marketing and Commercial leadership to iterate on engagement processes that align with ambitious global commercial goals.

Who you are

Who this is a fit for

  • Proven track record of developing productive professional networks from scratch and navigating complex human relationships with high EQ.
  • Exceptional communicator who can build immediate rapport with senior leaders and translate technical regulatory value into compelling narratives.
  • Highly curious and proactive professional willing to travel up to 20% of the time, ideally with an existing network in European digital health.

Why this role

Why this role is remarkable

  • Join a venture-backed market leader that is genuinely creating a new regulatory category for healthcare AI with backing from top-tier investors like Creandum.
  • Take ownership of a high-impact, non-transactional relationship function where you will interface directly with senior healthcare leaders and policy makers.
  • Influence the commercial trajectory of a ~65-person team with proven product-market fit, exponentially growing revenue, and a mission to democratize healthcare access.

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