As the Founding GTM Operator at Known, you will work directly with the founders to scale an AI-driven consumer product that replaces swiping with deep human connection. You’ll own growth initiatives from 0-1, building community and scaling user-generated content to reach the first 100,000 users for a transformative social platform.
Founding Go-To-Market Operator at Known
Join Known as a Founding GTM Operator to build the future of human connection. You'll work alongside founders from Uber and Afterpay to scale the platform to 100,000 users, owning everything from 0-1 growth strategies to community-driven event series. This is a high-autonomy role for a systems-minded operator with 1-4 years of high-performance experience ready to shape a beloved consumer brand from the ground up in San Francisco.
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Location
San Francisco, United States
Compensation
Not Disclosed
Company
Known
Role overview
Known is a matchmaker that talks to users and supports them like a friend. Our mission is to empower humanity by applying general intelligence to human connection.
Users join Known by telling us their life story. On average, our new users talk to our AI voice agent for 27 minutes, giving us a uniquely intimate multi-modal data set.
We are a team of engineers who’ve created some of the most widely used AI-driven consumer products including Uber Eats, Uber, Faire and Afterpay.
We love to work hard, with a high degree of autonomy and ownership. We work together in Cow Hollow, San Francisco.
How It Works: On Known, who you see is intentional by design.
There’s no feed to scroll. No feeling that someone better is one profile away. It starts with a conversation with Known. Understanding who you are, how you live, and what you’re actually looking for. You’re introduced to one person at a time, guided by what Known learns about you. Your profile is created for you, dynamically. It evolves as Known gets to know you better. When you’re curious about someone, you can ask Known questions. The things you’d normally wonder but never quite know. When interest is mutual, Known takes care of what’s next. Schedules are coordinated. The venue is chosen. And the date is set. Less scrolling. More
What you will do
- Design and execute the 0-1 go-to-market strategy to scale Known’s user base to its first 100,000 users across major US launch cities.
- Scale a user-generated content (UGC) program involving thousands of creators to drive organic growth and brand awareness among target demographics.
- Build a beloved consumer brand community by organizing matchmaking event series and establishing strategic brand partnerships in launch cities.
Who this is a fit for
- 1-4 years of experience in early-stage startups, management consulting, investment banking, or another high-performance, fast-paced professional environment.
- A systems-minded operator with strong consumer product instincts who thrives in ambiguity and has a track record of building from zero.
- Exceptional written and verbal communicator capable of managing complex stakeholder relationships and conveying the brand’s unique mission and voice.
Why this role is remarkable
- Direct partnership with founders who built Uber Eats and Afterpay to define the go-to-market playbook for a category-defining consumer AI product.
- Backed by elite investors including Forerunner Ventures (Decagon, Faire, Oura), NFX, and PearVC with a fresh $10M seed round for rapid expansion.
- High-autonomy environment where you move from 0 to 1, shaping the brand’s community and physical presence through matchmaking events and strategic partnerships.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Known wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.