As a Product Implementation Associate at Worldover, you will bridge the gap between Sales and Engineering by designing and delivering customized software solutions. You’ll lead the customer journey from pre-sales discovery through platform launch and long-term ownership, ensuring rapid time-to-value while building scalable delivery processes for a rapidly expanding team.
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Product Implementation Associate at Worldover
Join Worldover as a Product Implementation Associate in London and help define the way customers interact with a platform transforming regulated industries. This unique, high-impact role sits at the intersection of Sales, Engineering, and Customer Success, offering the chance to own the entire implementation lifecycle from pre-sales configuration to long-term relationship management. If you have 3+ years of experience in technical customer-facing roles and thrive in fast-paced environments, this is your opportunity to be an early hire in a rapidly growing company building scalable delivery processes from the ground up.
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Location
London, United Kingdom
Compensation
Not Disclosed
Company
Worldover
Role overview
Software
Worldover is a software platform that uses AI and automation to simplify global regulatory compliance and streamline product launches for physical products, starting with cosmetics and expanding to chemicals, food, supplements, and more. It automates compliance workflows, ingredient screening, claims validation, documentation generation, and provides a collaborative system for brands, manufacturers, suppliers, and distributors across sales, quality, R&D, regulatory, manufacturing, procurement, and project management.
What you will do
- Lead pre-sales discovery calls to define technical platform configurations and identify implementation risks before contract signature.
- Own the end-to-end implementation process, guiding customers through data preparation and coordinating with internal Product and Engineering teams.
- Drive long-term customer success and revenue growth by identifying upsell opportunities and aligning product capabilities with customer goals.
Who this is a fit for
- Brings 3+ years of experience in Customer Success, Implementation, or Solutions roles within a fast-paced software or technology environment.
- Demonstrates a rare blend of commercial acumen, technical problem-solving skills, and exceptional interpersonal relationship management.
- Thrives in fast-evolving environments and possesses the structured thinking required to document and scale repeatable onboarding workflows.
Why this role is remarkable
- Join Worldover as an early hire in a fast-growing team where you define the customer interaction model for a high-impact platform.
- Experience a unique hybrid role that blends commercial strategy, technical solution design, and long-term relationship management.
- Work at the forefront of innovation for regulated sectors like chemicals and life sciences, solving complex data migration and workflow challenges.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Worldover wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.