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Sales Development Representative at DigitalGenius

Join DigitalGenius, a $25M+ venture-backed AI startup, as a Sales Development Representative to drive their North American expansion. You'll sell an advanced AI agent that actually resolves customer service issues for global brands like On and AllSaints, going far beyond simple chat deflection. With a $65k-$100k base salary and a clear path to an Account Executive role, this is the perfect opportunity for a high-energy salesperson to build their career at the forefront of the e-commerce AI revolution. You will work alongside a passionate team that has been solving complex retail problems for over a decade while enjoying the fast-paced energy of a scaling tech leader.

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DigitalGenius

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Location

New York, United States

Compensation

$65k-$100k

Company

DigitalGenius

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Role overview

As a Sales Development Representative at DigitalGenius, you will drive the North American sales engine for our industry-leading AI customer experience platform. You’ll engage leadership at major retail brands, qualifying opportunities and building a high-quality pipeline. This is a high-impact, quota-carrying role with a direct trajectory toward becoming an Account Executive.

Technology, Information and Internet200-51 employeesLondon, United KingdomSeries A (VC-backed)

DigitalGenius

Backed by Global Founders Capital, MMC Ventures, Paua Ventures, Kairos, Salesforce Ventures, Spider Capital, Runa Capital, RRE Ventures, Lumia Capital, Compound, Lerer Hippeau Ventures.

What you will do

  • Execute outbound outreach via cold calls, emails, and social channels to identify and engage C-suite and director-level retail prospects.
  • Conduct independent research to map target accounts and develop personalized messaging that highlights the value of DigitalGenius’s AI agents.
  • Manage and qualify inbound leads, maintaining a meticulous CRM pipeline and booking high-quality meetings for the Account Executive team.

Who this is a fit for

  • Brings 1-3 years of professional experience in a sales development or lead-generation role, preferably within SaaS, e-commerce, or AI sectors.
  • Demonstrates exceptional written and verbal communication skills with the resilience to handle rejection and the hunger to consistently overachieve quotas.
  • Possesses a proactive, “start-up” mindset with the ability to work independently while contributing to the collaborative success of a global team.

Why this role is remarkable

  • Join a proven AI leader with $25M+ in funding from top-tier investors like Salesforce Ventures and Runa Capital.
  • Sell a product that genuinely excites customers by fully resolving complex e-commerce queries rather than just providing simple chat deflection.
  • Enjoy a high-growth environment with a clear, merit-based career path from SDR to Account Executive as the North American team scales.

How Jack & Jill work together

Jack
I get to know what you’re great at, then find roles you’d never find yourself.
Jill
I recruit from Jack’s network and make the intro when I spot a great match.
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Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.

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What happens next?

Jack’s an AI agent for job searching and career coaching. He works for you.

Jill is the AI recruiter working for the company. She recruits from Jack’s network.

If your profile’s a match and DigitalGenius wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.

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