As the analytical engine of the payments function, you will report to the CBOO and own the optimization of auth rates, decline recovery, and routing logic. By interrogating messy multi-acquirer data using SQL, you’ll drive direct commercial impact, reducing processing costs and improving renewal success for a high-growth scale-up.
Senior Payment Analyst at Fanvue
Join Fanvue.com, an AI-powered platform redefining the creator economy with over $200M in annual recurring revenue. As a Senior Payment Analyst, you’ll be the analytical engine behind a multi-million pound payments stack, directly impacting revenue through auth rate optimization and decline recovery. Working alongside industry veterans from Bumble and Badoo, you will own the end-to-end payments data strategy in a high-growth, Sunday Times 'Best Place to Work' environment. If you’re a SQL-proficient analyst who thrives on turning messy data into commercial wins, this is your chance to shape the financial future of a global leader.
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Location
London, United Kingdom
Compensation
£50k-£90k
Company
Fanvue
Role overview
Software135 employees
At Fanvue, one of Sunday Times’ “Best Place to Work 2025”, we empower creators to earn from their fans faster than ever before.
Our incredible team works daily to help creators and independent talent turn passion into profit, and stay in full control. That means:
• Enabling creators to launch, grow and monetise direct-to-fan subscriptions, content and experiences.
• Providing AI tooling built connection and monetisation, so creators spend less time on admin and logistics and more on what matters.
• Building a transparent, creator-first ecosystem where more revenue flows back to the creators themselves.
📩 Interested? Visit fanvue.com or browse open roles, or drop us a message to discuss partnerships, creator launches or platform innovation.
What you will do
- Diagnose and recover declined transactions by analyzing complex retry logic and routing rules across a multi-MID payments stack including Primer and Axcess PS.
- Map per-transaction COGS across every gateway and FX fee to systematically reduce processing costs and improve reconciliation accuracy with Finance.
- Build and maintain live payments KPI dashboards covering auth rates and chargeback ratios to provide clear recommendations to senior stakeholders.
Who this is a fit for
- Deep experience in high-risk, multi-acquirer payment environments, understanding the specific nuances of card schemes, MIT billing, and decline management.
- Proficient in SQL with the ability to wrangle messy, inconsistent data from webhooks, SFTP files, and acquirer statements without needing structured datasets.
- Strong analytical communicator who can translate complex data findings into actionable commercial strategies for leadership in a fast-moving, clean-sheet environment.
Why this role is remarkable
- Direct commercial impact where every basis point of auth rate improvement flows straight to the revenue of a $200M+ ARR business.
- Unprecedented ownership as the dedicated lead for payments analytics, working alongside a Head of Payments with experience at Bumble and Badoo.
- Fast-paced, AI-native environment recognized by The Sunday Times as one of the Best Places to Work for two consecutive years.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Fanvue wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.