As VP of Operations, you will lead the scaling of Joyous’s clinical infrastructure, transitioning a distributed team of 65+ providers to a W-2 model within a new Professional Corporation. You will oversee clinical excellence, multi-state regulatory compliance, and pharmacy partnerships while leveraging AI to optimize care for over 85,000 patients nationwide.
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Foster City, USANot Disclosed
Featured roleFoster City, USANot Disclosed
VP of Operations at Joyous.team — Mental health PBC
Joyous is searching for a visionary VP of Operations to lead the scaling of one of the world’s largest ketamine therapy programs. As a Public Benefit Corporation that has already treated 85,000+ patients, Joyous is transitioning its clinical workforce to a W-2 model and needs a seasoned leader to own the operational backbone of this expansion. If you have 10+ years of healthcare leadership, experience managing Professional Corporations, and a passion for using AI to transform mental health accessibility, this is your chance to shape the future of psychiatric care from Silicon Valley.
Overview
Why this role stands out
Company
Healthcare
Joyous.team - Silicon Valley-based Public Benefit Corporation pioneering low-dose ketamine therapy.
Responsibilities
What you will do
- Manage the full lifecycle of the Professional Corporation (PC), including HR, payroll, and multi-state compliance for a growing team of RNs, NPs, and MDs.
- Oversee end-to-end supply chain and pharmacy relationships, ensuring medication quality and timely delivery while negotiating SLAs with compounding partners.
- Define and monitor data-driven clinical KPIs, using metrics to optimize provider productivity, patient satisfaction scores, and treatment outcomes at scale.
Candidate profile
Who this is a fit for
- 10+ years of healthcare operations leadership with direct experience managing clinical teams and establishing/managing a Professional Corporation (PC) model.
- Deep expertise in DEA regulations, HIPAA, and multi-state telehealth licensing, specifically within mental health or controlled substance protocols.
- Tech-forward mindset with a clear vision for how AI and automation can reduce administrative burden and enhance the delivery of psychiatric care.
What makes it remarkable
Why this role is remarkable
- Lead a high-impact transition from 1099 to W-2 for a clinical workforce, shaping the culture and operational backbone of a mission-driven Public Benefit Corporation.
- Join a category-defining leader in mental health that has already served 14 million doses with an 89% symptom improvement rate among patients.
- Influence the future of healthcare by partnering with Silicon Valley technologists to integrate AI-driven workflows and intelligent scheduling into clinical operations.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
About Jack & Jill
Meet Jack
Jack gets to know what you are great at, what you want next, and makes sure Jill considers you for the right opportunities.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
Jack