Infer (a product of Synth AI Labs Inc.) builds tailored conversational Voice AI agents for insurance agencies and MGAs, acting as an operating system for insurance distribution and servicing.[1][2][4][5] The platform focuses on the entire insurance customer journey, automating 24/7 quote intake to deliver warm, qualified transfers for licensed insurance professionals (AI Fronter) and handling policy servicing workflows such as endorsements and customer service requests (AI Customer Service).[2][5] Infer positions itself as an "operating system for insurance agencies," integrating AI-driven voice workflows to streamline sales, policy changes, renewals, and service operations while improving responsiveness and conversion for insurance teams.[4][5] The product is developed and operated by Synth AI Labs Inc., a privately held software company associated with the Y Combinator S21 batch and based in the United States.[1][3][4]
