TextYess is an Italian software company that provides an AI-first conversational commerce and CRM platform for B2C and e-commerce brands. Its AI agents automate personalized sales and marketing conversations, abandoned-cart recovery, customer support, post-purchase follow-ups, and customer retention across WhatsApp, websites, email, voice, and social media. The platform connects with e-commerce stores and CMS systems to use product, order, inventory, and customer-behavior data to help brands increase conversions and manage customer interactions autonomously.