Join Replicant to design and deliver technology powering natural, human-like conversations at scale. You will build rich user experiences and backend services enabling customers to launch AI-powered voice and chat products. Working with TypeScript, Node.js, and React, you’ll ship high-impact features in days, directly improving millions of daily customer interactions.
Full Stack Software Engineer at Replicant
Join Replicant, a leader in voice AI backed by ~$110M from top-tier investors like Stripes and Salesforce Ventures. As a Full Stack Software Engineer, you’ll build technology that powers human-like conversations for enterprises like AAA and Fanatics, resolving millions of calls autonomously. Work with a modern stack—TypeScript, React, Node.js, and Python—on a small, high-impact team where you can ship production features in days. Help us redefine customer service for a massive market while working remotely across the US and Canada.
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Location
Remote (United States)
Compensation
Not Disclosed
Company
Replicant
Role overview
Replicant is a conversational AI platform that automates customer service interactions across voice, text, chat, and SMS channels. It handles repetitive and frequent calls, resolves Tier One inquiries with zero wait time using natural language processing and agentic AI architecture, improves customer satisfaction, reduces costs, and frees human agents for complex issues. Founded in 2017, it serves contact centers in industries like retail, e-commerce, telecommunications, and banking with enterprise-grade reliability.
What you will do
- Build and ship end-to-end features for core AI voice and chat products using TypeScript, Node.js, React, and Python on Kubernetes.
- Integrate advanced speech recognition, text-to-speech, and conversational AI models into production systems to enhance human-like interaction quality.
- Optimize and debug production systems to balance low latency, cost efficiency, and user delight across millions of daily conversations.
Who this is a fit for
- Has 5+ years of full-stack software engineering experience, specifically building complex real-time systems or SaaS products at scale.
- Demonstrates mastery of TypeScript, React, and Node.js for production-grade backend systems, alongside proficiency in Python and cloud environments like GCP.
- Proven track record of owning and shipping maintainable solutions while leveraging AI tools to accelerate development, debugging, and testing workflows.
Why this role is remarkable
- Work on industry-leading voice AI technology that resolves over 50% of customer calls autonomously, achieving higher satisfaction scores than human interactions.
- Join a high-growth scale-up with ~$110M in funding from elite investors like Stripes, Norwest Venture Partners, and Salesforce Ventures.
- Impact a massive global market within a small, high-leverage team where your contributions to core AI products ship to production in days.
How Jack & Jill work together
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Replicant wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.