As Hook’s first Pre-Sales Solutions Engineer, you will bridge the gap between complex data architecture and business value. You’ll lead technical discovery for enterprise deals, building POCs and navigating APIs to show how our ML-driven insights predict churn and capture expansion revenue for the world’s fastest-growing SaaS companies.
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Pre-Sales Solutions Engineer at Hook
Ranked 33rd on Sifted’s fastest-growing startups list, Hook uses machine learning to help SaaS giants predict churn and drive revenue. In this high-impact role, you’ll partner with Sales to close $100k+ ACV deals, building POCs and advising CTOs on data architecture. If you have 2-4+ years of SE experience and can hold your own in Python and APIs, this is your chance to build a pre-sales function from the ground up in London.
About this role
Role overview
About the company
SoftwareLondon, United Kingdom
Hook uses AI agents to help businesses manage customer success more efficiently. It analyzes customer touchpoints and provides instant insights to focus on high-value customers and maximize revenue.
What you'll do
What you will do
- Lead deep-dive technical discovery sessions to map prospect data sources, workflows, and integration requirements to Hook’s AI capabilities.
- Build and demonstrate lightweight proofs of concept, sample integrations, and API workflows that validate technical fit and feasibility.
- Own the technical post-discovery landscape, including security reviews, RFPs, and the creation of detailed Statements of Work for enterprise implementations.
Who you are
Who this is a fit for
- Has 2-4+ years of experience in pre-sales, solutions engineering, or technical consulting specifically within the SaaS or data platform space.
- Possesses strong technical credibility with the ability to read and write code (Python or JavaScript) and discuss REST APIs and data pipelines.
- Excels at translating complex machine learning and data architecture concepts into clear, persuasive business value for both technical and commercial stakeholders.
Why this role
Why this role is remarkable
- Founding member of the Pre-Sales function, giving you the unique opportunity to build playbooks, create technical content, and shape the go-to-market strategy from scratch.
- High-growth trajectory at a Sifted top-100 startup backed by tier-one investors like Balderton Capital and Lightspeed Venture Partners.
- Direct impact on high-stakes enterprise cycles ($100k+ ACV) where you act as the trusted technical advisor to CTOs and VP Engineering buyers.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
How does this work?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If it’s a match and the company wants to meet you, they’ll make the intro. In the meantime, if you’d like, Jack will send you excellent alternatives.