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Pre-Sales Solutions Engineer at Hook

Hook is hiring its first Pre-Sales Solutions Engineer to lead technical discovery for a Series A AI platform backed by Balderton and Lightspeed. Ranked 33rd on Sifted’s fastest-growing startups list, Hook uses machine learning to help SaaS giants predict churn and drive revenue. In this high-impact role, you’ll partner with Sales to close $100k+ ACV deals, building POCs and advising CTOs on data architecture. If you have 2-4+ years of SE experience and can hold your own in Python and APIs, this is your chance to build a pre-sales function from the ground up in London.

About this role

Role overview

As Hook’s first Pre-Sales Solutions Engineer, you will bridge the gap between complex data architecture and business value. You’ll lead technical discovery for enterprise deals, building POCs and navigating APIs to show how our ML-driven insights predict churn and capture expansion revenue for the world’s fastest-growing SaaS companies.

About the company

SoftwareLondon, United Kingdom

Hook - Series A AI-powered revenue growth platform backed by Balderton and Lightspeed.

What you'll do

What you will do

  • Lead deep-dive technical discovery sessions to map prospect data sources, workflows, and integration requirements to Hook’s AI capabilities.
  • Build and demonstrate lightweight proofs of concept, sample integrations, and API workflows that validate technical fit and feasibility.
  • Own the technical post-discovery landscape, including security reviews, RFPs, and the creation of detailed Statements of Work for enterprise implementations.

Who you are

Who this is a fit for

  • Has 2-4+ years of experience in pre-sales, solutions engineering, or technical consulting specifically within the SaaS or data platform space.
  • Possesses strong technical credibility with the ability to read and write code (Python or JavaScript) and discuss REST APIs and data pipelines.
  • Excels at translating complex machine learning and data architecture concepts into clear, persuasive business value for both technical and commercial stakeholders.

Why this role

Why this role is remarkable

  • Founding member of the Pre-Sales function, giving you the unique opportunity to build playbooks, create technical content, and shape the go-to-market strategy from scratch.
  • High-growth trajectory at a Sifted top-100 startup backed by tier-one investors like Balderton Capital and Lightspeed Venture Partners.
  • Direct impact on high-stakes enterprise cycles ($100k+ ACV) where you act as the trusted technical advisor to CTOs and VP Engineering buyers.

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