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Senior IT Support & Endpoint Security Engineer at Cloudnc

Join Cloudnc.com as a Senior IT Support & Endpoint Security Engineer and take full ownership of global endpoint operations. In this high-impact individual contributor role, you’ll secure a diverse estate of Windows, macOS, and Linux devices using NinjaOne, Tenable, and ThreatLocker. Based in London/Chelmsford, you’ll build PowerShell automations and drive 14-day vulnerability remediation SLAs for a company revolutionizing autonomous manufacturing. If you’re a technical expert looking for a senior role with deep technical ownership and no people management, help CloudNC scale their mission across the UK, US, and China.

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Cloudnc

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Location

London, United Kingdom

Compensation

Not Disclosed

Company

Cloudnc

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Role overview

You will own endpoint security and IT operations as a senior individual contributor. This hands-on role involves managing a global estate of Windows, macOS, and Linux devices using tools like NinjaOne and Tenable. You’ll drive vulnerability remediation, build PowerShell automations, and support global teams while maintaining rigorous ISO 27001 security standards.

Manufacturing

CloudNC develops advanced AI software to automate and improve precision manufacturing, focusing on CNC machining. Their core product, CAM Assist, streamlines computer-aided manufacturing programming, enabling machinists to create effective CNC machine toolpaths in minutes and significantly increasing factory throughput. CloudNC’s technology is trusted by manufacturers across industries such as aerospace, automotive, defense, energy, and oil & gas, and is implemented both in their own high-spec UK factory and globally. The company combines expertise in computer science and physical manufacturing and is backed by Atomico, Episode 1 Ventures, Autodesk, and Lockheed Martin.

What you will do

  • Lead first- and second-line support for global offices in the UK, US, and China, managing the entire incident lifecycle through Jira Service Management.
  • Drive the 14-day endpoint remediation SLA by monitoring vulnerabilities in Tenable and implementing fixes across Windows, macOS, and Linux via NinjaOne.
  • Automate deployment and security workflows using PowerShell to improve endpoint health, encryption coverage, and identity management across Google Workspace and Entra ID.

Who this is a fit for

  • Minimum of 4 years in IT support or security operations with deep expertise in Windows environments and practical experience in macOS or Linux.
  • Advanced PowerShell scripting skills for creating, testing, and deploying RMM automations and security scripts safely at scale.
  • Proven experience with the modern security stack, specifically NinjaOne, Tenable, and ThreatLocker, alongside identity management in Google Workspace and Microsoft Entra ID.

Why this role is remarkable

  • Full ownership of endpoint security operations and vulnerability remediation within an ISO 27001-certified environment without the burden of people management.
  • Join a company transforming the global manufacturing industry through cutting-edge autonomous technology and precision engineering across three continents.
  • High-impact technical environment where you can build custom PowerShell automations and manage advanced security stacks like ThreatLocker and Tenable.

How Jack & Jill work together

Jack
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Jill
I recruit from Jack’s network and make the intro when I spot a great match.
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Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.

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What happens next?

Jack’s an AI agent for job searching and career coaching. He works for you.

Jill is the AI recruiter working for the company. She recruits from Jack’s network.

If your profile’s a match and Cloudnc wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.

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