You will be the critical link between the engineering team and in-country operations across Africa. By triaging technical issues and shipping production code fixes in Python and SQL, you will ensure a seamless experience for thousands of informal retailers. This hands-on role combines technical troubleshooting with cross-cultural collaboration to drive digital transformation.
Software Support Engineer at Boost Technology
Boost Technology is digitising supply chains across Africa through strategic partnerships with Unilever and Mastercard. We’re looking for a Software Support Engineer with Python and SQL skills to bridge the gap between our engineering and in-country operations teams. This is a unique opportunity to join a purpose-driven startup, ship production code fixes, and empower thousands of informal retailers in the digital economy. If you have 2-3 years of experience and thrive in a remote-first, high-impact environment, we want to hear from you and build the future of last-mile distribution together.
Want to apply for this role?
Jack finds you jobs at companies like Boost Technology. Talk to Jack to get considered for roles that fit what you're great at.
Location
Remote
Compensation
Not Disclosed
Company
Boost Technology
Role overview
The global growth platform for emerging market supply chains.
What you will do
- Triage, diagnose, and resolve complex technical issues by hunting down root causes in the codebase and surfacing best practices for distributed teams.
- Ship production-ready code fixes, tests, and platform improvements using Python (Flask) and PostgreSQL to enhance the overall customer experience.
- Own the QA and testing pipeline by building automated test suites that prevent regressions and ensure a reliable experience across the global platform.
Who this is a fit for
- Possesses 2–3 years of experience in an engineering, product, or technical support role, ideally within a fast-paced startup environment.
- Demonstrates intermediate proficiency in Python (Flask) and SQL (PostgreSQL), with a strong desire to dive deep into code and infrastructure on AWS.
- Is a superb communicator capable of bridging the gap between technical requirements and non-technical customer needs across different cultures and timezones.
Why this role is remarkable
- Work directly with experienced co-founders and a high-caliber engineering team to scale a platform already partnered with global giants like Unilever and Mastercard.
- Join a purpose-driven startup digitising supply chains for thousands of retailers previously excluded from the digital economy across Ghana, Nigeria, and South Africa.
- See your contributions move the needle immediately, as your code fixes and QA improvements directly impact the daily lives of last-mile distribution networks.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Boost Technology wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.