Join the central engine of a high-growth startup as an Operations Associate, where you will drive business efficiency through strategic projects across every department. From building product dashboards and managing event strategy to optimizing internal tooling, you will play a critical role in scaling our operations and maintaining our world-class culture.
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Operations Associate at Hook
As an Operations Associate in London, you will be the central cog of the company, owning strategic projects that span every department from product to sales. If you are an ambitious generalist looking for a high-impact role with a competitive salary and stock options, this is your chance to help build a world-leading workplace alongside top-tier talent.
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This role is no longer actively hiring, but Jack can still help you discover similar open roles that fit.
Location
London, United Kingdom
Compensation
£37k-£45k + Equity
Company
Hook
Role overview
SoftwareLondon, United Kingdom
Hook uses AI agents to help businesses manage customer success more efficiently. It analyzes customer touchpoints and provides instant insights to focus on high-value customers and maximize revenue.
What you will do
- Lead diverse operational projects ranging from website redesigns and sales reporting to organizing major company-wide offsites and team-building events.
- Enhance business efficiency by managing internal tooling, onboarding processes, and compliance to ensure the smooth daily running of the organization.
- Create high-impact content and presentation decks for the leadership team to be used in sales pitches, customer demos, and internal strategy sessions.
Who this is a fit for
- A brilliant generalist with exceptional organizational skills who can context-switch between marketing, product, and finance tasks without losing focus.
- A proactive problem solver who is passionate about AI, actively using the latest technology to drive efficiency and identify challenges before they arise.
- A high-energy team player with strong attention to detail and the ability to stay calm under pressure in a fast-paced startup environment.
Why this role is remarkable
- Work at a fast-growing Series A startup ranked 33rd on the Sifted list, backed by top-tier investors like Balderton Capital and Lightspeed Venture Partners.
- Gain unparalleled exposure to the entire business, working directly with the VP of Operations and Founders to solve complex problems and drive strategic growth.
- Benefit from a culture-first environment offering generous stock options, private health insurance, and a flexible wellness allowance to support your professional and personal life.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Hook wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.