You will own product quality and AI evaluation for Felicity, defining performance standards and building automated test suites. This role combines technical rigour with product operations, triaging issues from real customer feedback and translating them into engineering priorities. You will work within an AI-augmented team to shape the roadmap and ensure high-trust delivery.
Technical Product Manager at LightWork AI
LightWork AI is redefining property management with Felicity, an AI-driven operating system that automates complex operational workloads. We are looking for a Technical Product Manager with a background in engineering to own our AI evaluation and product quality end-to-end. This is a rare opportunity to join a lean, AI-augmented team in London where you will directly influence the roadmap of a product already seeing massive demand from pilot customers. If you have 2-4 years of PM experience, a background in software development, and a passion for building high-trust AI systems, this role offers the chance to lead a critical function at an early-stage startup scaling for 2026.
Want to apply for this role?
Jack finds you jobs at companies like LightWork AI. Talk to Jack to get considered for roles that fit what you're great at.
Location
London, United Kingdom
Compensation
Not Disclosed
Company
LightWork AI
Role overview
AI25 employeesLondon, United Kingdom
LightWork AI is automates property operations (compliance, maintenance, lettings and tenant support) through Felicity, an AI assistant that can handle up to 80% of admin tasks autonomously. Designed for the UK’s property industry, LightWork AI delivers enhanced capacity, reduced admin costs and zero missed communications for property management & lettings agencies; giving tenants the confidence that their homes are safe, compliant and their needs are always met.
What you will do
- Build and maintain nightly AI evaluation suites and test scenarios to track product performance and pass rates over time.
- Run daily critical-error reviews and triage issues between configuration, data, user error, and genuine product bugs.
- Synthesize customer feedback and evaluation signals into clear PRDs, success criteria, and prioritized product roadmap decisions.
Who this is a fit for
- Possesses 2-4 years of PM experience preceded by 1-2 years as a software developer (backend, full-stack, or AI engineer).
- Demonstrates genuine fluency with AI tools and experience building or tuning agentic workflows and evaluation models.
- Based in London with existing right to work in the UK and a methodical, root-cause approach to problem-solving.
Why this role is remarkable
- Join an early-stage company building critical AI infrastructure for the massive global property management industry.
- Ownership of the end-to-end quality bar for a sophisticated AI product where performance is the primary differentiator.
- Work in a lean, high-talent environment using cutting-edge agentic workflows alongside founders to shape company scaling.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and LightWork AI wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.