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LightWork AI has built Felicity, an AI agent specifically designed for UK property operations. She handles the high-volume admin that buries letting agents—qualifying prospects, booking viewings, triaging maintenance requests—across phone, WhatsApp, and email, responding in under 20 seconds on average versus the industry standard of 4 hours. Real customers are already seeing results: Wright Letting reports 90% of prospects qualified autonomously and 58% of volume handled out-of-hours, letting teams arrive Monday morning to outcomes rather than inbox chaos. The company has built deep integrations with UK property CRMs and designed the product around UK tenancy law and the Renters' Rights Act. With customers managing over 7,000 live units, LightWork is solving a painful, high-frequency problem in an industry where 48% of enquiries typically go unanswered.
Talk to Jack and he’ll help you get considered for the roles below, or anything else that fits what you’re looking for.
Lead Platform Engineer at LightWork AI in London, building scalable backend systems and setting the standard for an AI-native engineering environment. The role includes equity, direct access to the founders, and leadership of a team developing Felicity, the voice agent for automated property management. This high-ownership opportunity lets you shape the next generation of AI-powered real estate.
Join LightWork AI as a Product Manager Intern in London, UK, to help build the operating system for the property industry. You’ll work with the founders to evaluate and refine Felicity, an AI assistant that automates high-stakes workflows for estate agents. This hands-on role gives you ownership of AI evaluation and triage as the platform scales toward meaningful commercial impact.
