Join Assort Health as a Customer Success Manager to own executive-level relationships and drive AI adoption across healthcare systems. You will partner with clinical operators to transform patient access, using data to prove ROI and scaling the success playbook for our AI voice agents during a period of 20x revenue growth.
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Customer Success Manager at Assort Health
Assort Health is redefining patient access with AI voice agents, and they’re looking for a Customer Success Manager to lead the charge. In this role, you’ll partner with healthcare executives to deploy AI that slashes hold times and manages millions of patient interactions. If you have 2-5+ years of experience and a passion for building world-class customer programs from scratch at a generational AI company, this is your moment.
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Location
San Francisco, United States
Compensation
Not Disclosed
Company
Assort Health
Role overview
Assort Health is a tech company that automates phone calls for better patient and staff interactions. Assort's AI-enhanced phone services simplify healthcare operations by managing patient intake and inbound phone calls. Assort Health's state-of-the-art AI system handles large volumes of tedious and time-consuming phone calls for patient intake. AI voice agents that schedule, triage, and resolve patient calls across 20+ specialties. Deep EHR integration.
What you will do
- Act as a strategic advisor to healthcare leaders, guiding them through the deployment and expansion of AI voice agents to slash patient hold times.
- Navigate complex accounts from front-desk staff to C-suite executives, building champions and identifying opportunities for product growth and renewals.
- Analyze performance data and patient feedback to diagnose risks, improve AI agent accuracy, and demonstrate clear ROI to clinical stakeholders.
Who this is a fit for
- 2-5+ years of experience in Customer Success, Account Management, or Consulting, with a proven track record of managing a book of business.
- Strong executive presence and communication skills, capable of earning trust with healthcare executives and navigating high-stakes organizational change.
- Analytical mindset with a builder’s drive to stand up new systems and processes in a fast-paced, high-growth startup environment.
Why this role is remarkable
- Join a rocketship named to the 2026 Enterprise Tech 30 alongside OpenAI and Anthropic after growing revenue 20x in a single year.
- Work with a $102M Series B leader backed by Lightspeed and First Round Capital, operating at a scale of 150M+ patient interactions.
- Define the future of AI-native customer success by building playbooks from scratch for a product with 98% resolution rates and massive clinical impact.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Assort Health wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.