As the first dedicated Account Manager at Recall.ai, you will own the full lifecycle of high-ACV strategic accounts. Reporting to the VP of Sales, you will drive deployment, retention, and expansion for industry leaders. This is a builder role where you will define the AM playbook, health signals, and churn prevention strategies from scratch in a high-growth environment.
Founding Enterprise Account Manager at Recall
Recall.ai is hiring its first Founding Enterprise Account Manager in San Francisco to own and scale a portfolio of strategic accounts like Salesforce and HubSpot. This is a rare opportunity to build a commercial function from scratch at a high-growth, technical startup. If you have 4-7 years of experience in API-first companies and want to own the retention and expansion strategy for the industry's biggest players, this role offers incredible impact, OTE up to $235K, and significant equity.
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Location
San Francisco, United States
Compensation
$220k-$235k OTE + Equity
Company
Recall
Role overview
Recall.ai provides a universal API and SDKs to capture recordings, transcripts, and metadata from video conferencing platforms including Zoom, Google Meet, Microsoft Teams, Slack Huddles, Cisco Webex, GoTo Meeting, and in-person meetings. It offers meeting bot APIs, desktop and mobile recording SDKs that record without bots joining calls, calendar integration, storage, and playback, enabling developers to build AI products on conversation data with high security, compliance, and scalability. Over 3000 companies use it to process millions of hours of meeting data.
What you will do
- Own the retention and growth of 10–15 high-ACV strategic accounts, moving them from initial signing to full deployment and multi-product expansion.
- Build the foundational AM function from the ground up, creating the health signals, communication cadences, and early-warning churn prevention playbooks that do not yet exist.
- Partner with engineering teams to unblock technical integrations, navigating complex organizational politics to bridge the gap between technical teams and executive buyers.
Who this is a fit for
- 4–7 years in technical, customer-facing roles such as SE or AM at a developer-tools or API company, with a proven track record of meeting NRR goals.
- High technical credibility with engineering buyers, capable of navigating APIs, webhooks, and data pipelines independently without needing sales engineering support to earn customer trust.
- Experience working in a startup with fewer than 50 people and a tenure of at least 2+ years at a single company, demonstrating adaptability and resilience.
Why this role is remarkable
- Join a high-growth Series B startup as the first dedicated Account Manager, giving you total ownership over the function’s strategy, account tiers, and playbooks.
- Manage a portfolio of world-class strategic accounts including Salesforce, HubSpot, and ClickUp, with a product growing 3x year-over-year in a massive greenfield market.
- Work in a high-energy, in-person San Francisco culture with premium perks including 100% health coverage, fully catered meals, and covered transportation via Uber or Waymo.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Recall wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.