You will design, own, and continuously optimise the enquiry-to-consultation sales operation at Harley Street Fertility Clinic. This is a strategic build-and-own role where you will define the sales pipeline, create call frameworks, and run conversion diagnostics. Your work will directly influence the clinic’s growth and ensure every prospective patient receives clarity and support.
New Patient Sales Manager at Harley Street Fertility Clinic
Are you a commercially-minded sales leader ready to shape the patient journey at a premier London clinic? Harley Street Fertility Clinic is looking for a New Patient Sales Manager to design and own our enquiry-to-consultation pipeline. This is a high-impact, build-and-own role where you will translate performance data into operational change, setting the standard for how we support prospective patients through their fertility journey. With an HFEA-licensed reputation since 2014, we offer a £40,000 base plus OTE bonus in a supportive environment. Join us to bridge the gap between compassionate care and rigorous commercial structure, ensuring every patient starts their journey with total clarity and confidence.
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Location
London, United Kingdom
Compensation
£40k + OTE
Company
Harley Street Fertility Clinic
Role overview
Harley Street Fertility Clinic is a London-based fertility clinic that provides fertility assessments, treatments, and patient support services. Its website describes it as a leading fertility clinic offering world-class fertility treatments and expert care, and its materials emphasize advanced science, experienced fertility consultants, and a personal approach to helping patients become parents.
What you will do
- Design, document, and refine the full enquiry-to-consultation sales pipeline, including structured call frameworks, scripts, and performance standards.
- Build and manage performance dashboards to run conversion diagnostics, cohort analysis, and actionable revenue forecasting to drive operational change.
- Collaborate with clinical and marketing teams to align campaign attribution with funnel performance while ensuring patients receive expert treatment guidance.
Who this is a fit for
- Minimum 3 years’ experience owning and scaling a high-performance sales or patient acquisition function with a focus on sales design.
- Proven track record of building analytics dashboards, interpreting complex funnel data, and exceeding revenue targets through structured intervention.
- Exceptional communication and negotiation skills, preferably within healthcare, private medical, or high-value consumer sales environments where sensitivity is paramount.
Why this role is remarkable
- Shape the entire commercial architecture of a leading clinic, transitioning from manual handling to a sophisticated, data-driven sales function.
- Join a prestigious, HFEA-licensed institution established in 2014 with a stellar reputation for compassionate, high-trust patient care on Harley Street.
- Directly impact the clinic’s growth strategy with high autonomy, enjoying a supportive environment and a clear path for professional development.
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If your profile’s a match and Harley Street Fertility Clinic wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.