As a foundational Membership Manager at Volta Health, you will sit at the intersection of client trust and AI-driven operations. You will own the full client lifecycle while building the technical automations that scale the platform. This is a high-impact role for product-minded technical leaders wanting to shape a transformative and rapidly growing student healthcare ecosystem.
Product + AI Technical Strategy Manager at Volta Health
Join Volta Health as their first Product + AI Technical Strategy Manager and build the future of student healthcare infrastructure. You won't just manage accounts; you will actively build the AI-powered automations and agents that scale the entire operation. If you have 3-5+ years of technical client-facing experience and want to own the intersection of product, engineering, and client success, this is your chance to shape a foundational role. Help ensure students nationwide get the care they need through smarter, automated healthcare compliance.
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Location
New York, United States
Compensation
Not Disclosed + Equity
Company
Volta Health
Role overview
Volta Health is a comprehensive platform for university health and wellness that automates compliance processes including insurance waiver verification, immunization tracking, and healthcare compliance between health insurance carriers, brokers, and higher education institutions. It integrates with SIS, EHRs, state registries, and financial systems to provide real-time insights, student engagement, mental health resources, and a holistic health ecosystem at no cost to schools, enhancing student well-being and operational efficiency.
What you will do
- Own the end-to-end client experience for university accounts, managing high-intensity summer implementations, peak enrollment seasons, and long-term steady-state operations and renewals.
- Serve as the primary technical bridge between clients and engineering, diagnosing complex product issues in real-time and translating field observations into actionable product roadmap requirements.
- Design and deploy AI-powered automations and agents to streamline healthcare workflows, proactively resolving edge cases and improving system efficiency without needing constant engineering support.
Who this is a fit for
- 3-5+ years of experience in a client-facing technical role such as a Technical Account Manager, Solutions Engineer, or Technical CSM at a B2B SaaS company.
- Hands-on experience building with AI, including configuring agents or using AI coding tools to automate manual operational processes and complex data-heavy workflows.
- Exceptional analytical problem-solver capable of managing institutional deadlines and regulated healthcare data while maintaining high-trust relationships with university administrators and health directors.
Why this role is remarkable
- Foundational Impact: As the first hire for this function, you will design the playbooks, define the strategy, and build the department from the ground up rather than filling an existing seat.
- True AI-Native Culture: You will go beyond using AI tools to actively building and configuring AI-powered workflows and agents that automate complex operational processes across the entire client portfolio.
- Tangible Mission: Your work directly impacts whether students can access healthcare, providing critical infrastructure for a market that has been underserved by modern technology for decades.
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I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
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What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
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If your profile’s a match and Volta Health wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.