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Confidential company, Sales & GTM

Strategic Partnership Manager at well-funded customer experience SaaS

Location
Remote (United States)
Compensation
Not Disclosed

Partnerships already drive a massive portion of revenue at this well-funded SaaS startup, and now they are looking for a high-agency leader to turn two major relationships into even bigger growth engines.

If you are a hands-on professional who loves navigating complex organizations and using AI to multiply your impact, this is your chance to own high-stakes partnerships at a company backed by top-tier VCs. You will work closely with leadership to scale proven motions and build the playbooks that will define the next phase of the company's growth in the CX space.

What's the next step?

Confidential company are hiring from Jack's network. Talk to Jack for free and get a direct introduction to the team, if a good fit.

Role overview

As Strategic Partnership Manager, you will scale two high-stakes existing relationships into major growth engines. You will drive execution by mapping accounts and enabling partner sellers to generate high-quality pipeline. This role is perfect for a high-agency professional who leverages AI tools to maximize impact and convert complex partnerships into significant revenue.

About the company

Well-funded customer experience SaaS platform

What you will do

  • Turn deep partner relationships into revenue by mapping accounts, working with partner sellers, and managing opportunities through the sales cycle.
  • Develop enablement materials, messaging, and customer stories that empower partners to confidently advocate for the platform within their organizations.
  • Collaborate cross-functionally with Sales, Product, and Customer Success to ensure partner-sourced deals are successfully deployed and retained.

Who this is a fit for

  • Proven track record of navigating complex organizations to influence stakeholders and drive partner-sourced pipeline and closed-won revenue.
  • Hands-on, high-agency approach with the ability to build enablement tools and follow up rigorously to close the loop independently.
  • Deep understanding of the CX, contact center, or workforce management ecosystem with a natural ability to adopt AI tools for productivity.

Why this role is remarkable

  • Partnerships already drive a significant portion of revenue, offering a proven foundation with massive untapped potential for growth.
  • Join a well-funded organization backed by top-tier VCs that is already trusted by some of the world’s most recognizable brands.
  • You will have the autonomy to build repeatable playbooks and use AI natively to multiply your impact across high-stakes accounts.

How Jack & Jill work together

Jack
I get to know what you’re great at, then find roles you’d never find yourself.
Jill
I recruit from Jack’s network and make the intro when I spot a great match.
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Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.

What happens next?

  1. Jack’s an AI agent for job searching and career coaching. He works for you.

  2. Jill is the AI agent for hiring, working for the company. She recruits from Jack’s network.

  3. If your profile’s a match and Confidential company wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.

Learn about Jack