Sales Engineer at Assembled
- Location
- New York, United States
- Compensation
- $150k-$200k + Equity
Join Assembled.com as a Sales Engineer in NYC and help define the future of support operations. Backed by $71M from NEA and Stripe, Assembled is the workforce platform trusted by DoorDash and Salesforce to orchestrate human and AI agents.
In this unique role, you won't just demo; you'll have the autonomy to ship features mid-deal to solve customer problems. With $150k-$200k OTE plus equity, you'll work from a bright Chelsea Market office, bridging the gap between engineering and sales to capture a massive market opportunity in real-time.
What's the next step?
Assembled are hiring from Jack's network. Talk to Jack for free and get a direct introduction to the team, if a good fit.
Role overview
As the founding Sales Engineer in New York, you will drive technical deal cycles for Assembled.com’s workforce management and AI platform. You’ll bridge the gap between sales and engineering by designing custom POCs and shipping features mid-deal to unblock customers. This high-impact role offers significant autonomy to shape sales strategy at a fast-growing scale-up.
About Assembled
Software
Assembled is a support operations platform that combines modern workforce management and AI-powered issue resolution to scale exceptional customer support. It helps customer support teams with forecasting, scheduling, analytics, AI agents for chat, email, and voice, and managing blended teams of in-house, BPO, and AI agents. Trusted by companies like Stripe, Etsy, Robinhood, and GoFundMe.
What you will do
- Partner with Account Executives to lead technical discovery and translate complex customer requirements into compelling platform solutions.
- Design and execute high-stakes technical evaluations, Proof of Concepts (POCs), and custom demos that showcase Assembled.com’s unique value.
- Build internal tools and scalable demonstration environments while owning strategic responses for RFPs and security questionnaires to accelerate deal closure.
Who this is a fit for
- Brings 3-5 years of experience as a Sales Engineer or Solutions Architect in SaaS, with a proven track record of closing complex enterprise deals.
- Possesses a strong technical foundation, including hands-on experience with APIs, AWS, and web technologies, and the ability to prototype solutions through code.
- Thrives in fast-paced, ambiguous startup environments and can effectively communicate complex technical concepts to both engineering stakeholders and C-suite executives.
Why this role is remarkable
- High-impact autonomy: Unlike traditional SE roles that end at the demo, you are empowered to ship features mid-deal to unblock customers, working directly with product and engineering teams.
- Robust market traction: Join a Series B company with $71M in funding from top-tier investors like NEA and Stripe, serving a massive customer base including Sephora and DoorDash.
- Founding opportunity: As the first Sales Engineer in the New York office, you will define the regional sales engineering playbook and influence the product’s evolution in real-time.
How Jack & Jill work together
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Assembled wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.