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Assembled is a support operations platform that combines modern workforce management and AI-powered issue resolution to scale exceptional customer support. It helps customer support teams with forecasting, scheduling, analytics, AI agents for chat, email, and voice, and managing blended teams of in-house, BPO, and AI agents. Trusted by companies like Stripe, Etsy, Robinhood, and GoFundMe.
Talk to Jack and he’ll help you get considered for the roles below, or anything else that fits what you’re looking for.
Join Assembled.com in New York as a Sales Engineer. Assembled is a workforce platform backed by NEA and Stripe, trusted by DoorDash and Salesforce to orchestrate human and AI agents. The role offers autonomy to ship features mid-deal and an OTE of $150k-$200k plus equity to bridge engineering and sales and capture a large market.
Join Assembled.com in San Francisco as a Software Engineer to lead a new 0→1 product area and build systems that monitor real-time staffing and volume. Assembled.com is transforming customer support by creating AI agents that manage the complex logistics of global support teams. This in-person role offers the chance to shape AI-native workforce management at scale with a world-class team.