Solutions Engineer at Sona
- Location
- San Francisco, United States
- Compensation
- $170k-$200k + Equity
Sona is hiring a founding US Solutions Engineer in San Francisco to lead their West Coast expansion. Backed by $100M from top-tier investors like Gradient and Felicis, Sona is transforming workforce management for the 80% of the global workforce in frontline roles through AI-native scheduling and operations tools.
You'll partner with enterprise brands like Popeyes and Tao Group, writing the US sales playbook and directly influencing the product roadmap. This is a rare opportunity to join a high-traction scaleup at a pivotal moment, offering a competitive $170k-$200k base, equity, and the chance to solve complex challenges in a $500bn market.
What's the next step?
Sona are hiring from Jack's network. Talk to Jack for free and get a direct introduction to the team, if a good fit.
Role overview
As the first West Coast Solutions Engineer, you will define Sona’s US go-to-market strategy for enterprise hospitality and retail clients. You will own the technical sales cycle, from complex discovery and custom demos to proof-of-concepts, bridging the gap between customer needs and product development to revolutionize how frontline businesses operate.
About Sona
Sona is a London-based workforce management software company founded in 2021. Its platform helps large frontline-workforce operators manage scheduling, time and attendance, HR, payroll, communications, and employee engagement. The platform combines end-to-end workforce management functionality with AI-driven decision-making and a consumer-grade app that enables employees to view schedules, book time off, pick up extra shifts, communicate with colleagues, and access workplace information.
What you will do
- Lead the technical and solution-led discovery and demonstration process for US enterprise deals, tailoring Sona’s platform to specific hospitality and retail pain points.
- Partner with Account Executives to manage proof-of-concept engagements and RFP responses, ensuring technical alignment and building buyer confidence.
- Collaborate directly with UK-based Product and Engineering teams to relay US market insights and ensure seamless handovers to the implementation team.
Who this is a fit for
- Proven track record in Solutions Consulting or Sales Engineering within the workforce management, HR tech, or payroll sectors at a fast-paced startup.
- Exceptional storytelling and discovery skills, with the ability to lead consultative, outcome-focused product demonstrations rather than just feature walkthroughs.
- Highly self-sufficient and proactive, comfortable operating across timezones and building new processes from scratch in an ambiguous, evolving environment.
Why this role is remarkable
- Join a high-growth scaleup that has raised over $100M from premier investors like Felicis and Northzone to tackle a massive $500bn+ underserved market.
- This is a founding US role where you will literally write the playbook for West Coast operations and influence the product roadmap for enterprise customers.
- Work with cutting-edge applied AI technology that solves real-world operational complexity for iconic brands like Popeyes, Tao Group, and Auntie Anne’s.
How Jack & Jill work together
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI agent for hiring, working for the company. She recruits from Jack’s network.
If your profile’s a match and Sona wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.