As the Practice Manager, you will be the doctor’s right hand and the heart of this specialist paediatric office. You will manage everything from sensitive patient liaison and complex diary scheduling to medical aid billing and clinical support. Your role ensures a calm, efficient environment for neurodiverse children and their families.
Practice Manager at Dr. Raphaela Itzikowitz - Specialist Paediatrician
Join Dr. Raphaela Itzikowitz - Specialist Paediatrician in Cape Town as a Practice Manager and become the heart of a leading neurodevelopmental paediatric practice. This isn't just an administrative role; it's a unique opportunity to act as the doctor’s right hand, managing everything from medical aid billing and complex scheduling to assisting with clinical procedures. If you have 3+ years of medical practice experience, a warm heart for neurodiverse children, and the sharp organizational skills to manage a busy CBD office, this role offers the chance to make a tangible impact on families' lives every day.
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Location
Cape Town, South Africa
Compensation
Not Disclosed
Company
Dr. Raphaela Itzikowitz - Specialist Paediatrician
Role overview
Dr. Raphaela Itzikowitz is a specialist paediatrician in Cape Town, South Africa, providing general paediatric and neurodevelopmental care for children. Her practice offers comprehensive assessments and management for conditions and concerns including ADHD, autism, global developmental delay, behavioural and school challenges, complex medical cases, and developmental concerns in premature children.
What you will do
- Lead all front-office operations, including complex diary management using Bookem, sensitive patient liaison, and creating a welcoming atmosphere for families.
- Manage the practice’s financial health by overseeing medical aid billing, ICD-10 coding, debt collection, and preparing monthly reports for the doctor.
- Support clinical workflows by assisting with procedures like blood taking and ECGs, managing medical stock, and ensuring strict compliance with POPIA and HPCSA guidelines.
Who this is a fit for
- Possesses at least 3 years of experience in a medical reception or practice management role with deep knowledge of South African medical aid billing.
- Demonstrates exceptional organizational skills and the emotional intelligence required to support families during stressful times while maintaining professional boundaries.
- Holds a valid driver’s licence and is willing to undergo essential background checks, including the National Register for Sex Offenders and Child Protection Register.
Why this role is remarkable
- Join a highly specialised medical practice in the heart of Cape Town that makes a profound difference in the lives of neurodiverse children and their families.
- Take ownership of a multi-faceted role that combines high-level administration, financial management, and direct clinical support in a warm, professional environment.
- Work directly with a leading Specialist Paediatrician, acting as a critical gatekeeper and personal assistant while helping to grow and refine practice operations.
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