Confidential company, Operations
Operations Director at VC-backed AI logistics startup
- Location
- London, United Kingdom / Remote
- Compensation
- Not Disclosed
Are you a seasoned operations leader ready to redefine international trade? This VC-backed AI startup is acquiring legacy brokerages and doubling their efficiency with proprietary technology. As Operations Director, you'll own the central operating model across Europe, leading post-acquisition integrations and setting the guardrails for autonomous customs declarations.
Working alongside a senior team of unicorn founders and backed by top-tier VCs, you will bridge the gap between AI innovation and complex regulatory compliance. If you have 10+ years of experience in professional services and a passion for operational transformation, this is your chance to build the future of logistics.
What's the next step?
Confidential company are hiring from Jack's network. Talk to Jack for free and get a direct introduction to the team, if a good fit.
Role overview
As Operations Director, you will design and scale a unified operating model for a rapidly growing AI-first logistics platform. You’ll lead post-acquisition integrations across Europe, ensuring regulatory compliance and operational excellence. This pivotal role bridges technology and traditional brokerage, driving transformative efficiency through automation while managing high-stakes international operations.
About the company
VC-backed AI logistics startup
What you will do
- Own the central target operating model across multiple European markets, managing the transition of acquired businesses onto a unified proprietary platform.
- Oversee group-wide regulatory compliance, including customs authorizations, AEO status, and direct relationships with international regulators.
- Collaborate with product and engineering teams to align software workflows with real-world brokerage requirements and operational liability decisions.
Who this is a fit for
- 10+ years of senior operational leadership in professional services, ideally within customs brokerage, freight forwarding, or highly regulated international logistics.
- Proven track record of managing multi-country operations and successfully integrating acquired businesses through large-scale system migrations or automation.
- Strong data-driven decision-making skills and fluency in English, with additional proficiency in German or Dutch being highly advantageous.
Why this role is remarkable
- Lead the transformation of a legacy industry using proprietary AI technology that has already proven to double EBITDA in under a year.
- Join a well-funded startup backed by top-tier VCs and unicorn founders, operating within a lean, high-caliber central leadership team.
- Directly influence the product roadmap by defining the guardrails for autonomous operations and deciding the future of international trade compliance.
How Jack & Jill work together

What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Confidential company wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.