Account Manager at Othello
- Location
- New York City, United States
- Compensation
- $200k-$250k
Join Othello as one of the first hires on the customer team and shape the future of AI-driven enterprise sales. Backed by Andreessen Horowitz and founders from DoorDash and Hugging Face, Othello is building sophisticated AI agents that provide real-time coaching for sales teams.
As an Account Manager based in NYC, you'll own high-stakes enterprise relationships, drive commercial growth, and build the account management function from the ground up. This is a rare opportunity to work directly with leadership in a high-growth environment, earning $200K-$250K while defining the playbook for a category-defining AI product.
What's the next step?
Othello are hiring from Jack's network. Talk to Jack for free and get a direct introduction to the team, if a good fit.
Role overview
As one of the first hires on Othello’s customer team, you will own and grow high-stakes enterprise accounts from New York City. You’ll drive renewals, expansions, and adoption while building the account management playbook from scratch. Working directly with the founder, you’ll bridge customer feedback and product development to scale a category-defining AI platform.
About Othello
Othello.ai is a real-time AI sales coaching platform that helps sellers perform better while calls are still happening. It listens to live phone and video conversations and provides reps with in-call guidance, such as discovery questions, objection handling, competitive positioning, product answers, and recommended next steps, all in under a second.
What you will do
- Lead a portfolio of enterprise accounts as the primary strategic owner, managing the full lifecycle from adoption through renewal and expansion.
- Develop and execute data-driven business cases that justify retention and upsell opportunities for sophisticated enterprise stakeholders and executives.
- Collaborate closely with engineering and product teams to translate customer feedback into actionable roadmap items that solve complex sales challenges.
Who this is a fit for
- Possesses 5+ years of account management or customer success experience, with a proven track record of carrying commercial renewal and expansion quotas.
- Has experience as an early hire at a startup, ideally building out foundational customer success processes rather than just operating within existing ones.
- Demonstrates deep expertise in the software industry, specifically managing high-stakes enterprise relationships and navigating complex organizational structures to drive growth.
Why this role is remarkable
- Founding-era opportunity to build the entire account management function and processes from zero-to-one for a rapidly scaling AI company.
- Backed by tier-one investors like Andreessen Horowitz and prominent founders from DoorDash, Chime, and Hugging Face.
- High-impact position working directly with founder Jared Zelman to influence the product roadmap based on real enterprise customer insights.
How Jack & Jill work together
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Othello wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.